Mrs. Compass: "Yeah, I have an appointment there at 9:00, and I don't see your name on the directory."
Mary: "What building are you in?"
Mrs. Compass: "Medical #5."
Mary: "Okay, we're in Medical #1, on the 6th floor. If you go out to the parking lot and face east, it's the big white building."
Mrs. Compass: "Okay, I'm on my way." (click)
(3 minutes later)
Mary: "Dr. Grumpy's office. This is Mary."
Mrs. Compass: "Yeah, I can't find your building."
Mary: "Where are you now?"
Mrs. Compass: "In the parking lot, facing west."
Mary: "We're behind you. Turn around. It's the big white building."
Mrs. Compass: "Oh! I see you! On the way." (click)
(3 minutes later)
Mary: "Dr. Grumpy's office, this is Mary."
Mrs. Compass: "Um, I think I got turned around and lost in the parking lot."
Mary: (sigh) "Okay, where are you?"
Mrs. Compass: "Facing your building. It's the reddish colored one."
Mary: "No, that's not our building... Hang on..." (walks to window) "What are you wearing?"
Mrs. Compass: "A red sweater, and a black baseball cap."
Mary: "Can you wave your arms and jump up or down or something... Okay! I see you. Turn to your left. No, I mean your other left. Yes. Now do you see the big white building?"
Mrs. Compass: "Oh! It's right in front of me!"
(at this point Dr. Pissy, the rest of the staff, and I were all standing at the window, in hysterics, while Mary tried not to lose her composure)
Mary: "Great! Just walk straight toward us!"
(Lady in red sweater and baseball cap walks about 10 feet toward us, then turns around and goes back the other way)
Mary: "Stop! Turn around!"
Mrs. Compass: "I thought you said I had to go east?"
Mary: "Yes, but now you're going west."
Mrs. Compass: "Are you sure?"
Mary: "Promise. Just turn around and walk toward the white building."
A few minutes later her flight landed successfully at my office. As she was filling out the paperwork, she said "You know, I started out in this building, too, and noticed your name on the directory. But I was sure you were in building #5, so I figured it was another Dr. Grumpy, and left."