Dr. Grumpy: "Hi, Mrs. Regan-Goneril, this is Dr. Grumpy, the neurologist taking care of your mom. We met last night at the hospital. I wanted to update you on her condition, as things have changed in the last few hours, and..."
Mrs. Regan-Goneril: "I'm at the salon. Just tell me in one word what is wrong with my mother, because I'm busy and they haven't even done my nails yet."