I was at my OB/GYN 's office this morning, in the waiting room, when I overheard the following conversation. I immediately thought of you.
Patient: "I think I have an appointment today but I'm not sure. You should probably look it up."
Receptionist: "Yes, ma'am, you have an appointment. Please sign in."
Patient: "What am I here for? Because I've been here before and I'm not sure why I'm back."
Receptionist: "I just have you down for a follow up."
Patient: "Ok. Thanks."
It's hard to believe these things happen in real life.
Yes, Emily, it is. And I'm glad to know it happens to other doctors, too. Thank you!