Ms. Sleaze: "Yes, I need to speak to Dr. Grumpy immediately."
Mary: "Who is this?"
Ms. Sleaze: "You have some nerve to ask me that! This is Ima Sleaze, and I'm calling him on a personal matter about him being a homeowner."
Mary: "Okay, I can give him a message, but he's with a patient. If this is a sales call I can tell you he won't return it."
Ms. Sleaze: "THIS IS AN IMPORTANT MATTER FOR ALL HOMEOWNERS! You can tell him that Suzy Patient referred me to him. I know he'll get on the phone right now."
Mary: "I'm not going to interrupt him with a patient. If you want to leave me your phone number, I'll give him the message."
Ms. Sleaze: "He'll fire you for not putting me through, and you'll have only yourself to blame."