Ms. Daughter: "Yeah, I need to make an appointment for my Mom, she has Alzheimer's disease".
Mary: "Okay, what about Wednesday at 2:00?"
Ms. Daughter: "No, I need all day Thursday".
Mary: "All day?"
Ms. Daughter: "Yeah, I mean, it's not really an appointment. I've got to drive to Southern City for a business meeting, and need someone to watch my Mom."
Mary: "Uh, we don't do that."
Ms. Daughter: "Come on. The nursing homes charge a fortune for adult day care. Can't I just leave her there for a few hours and you can bill Medicare for an appointment? I'll be back by 4:00, and I'll supply her lunch and insulin."
Mary: "Ummm..., ma'am, we really aren't an adult day care service or care home."
Ms. Daughter: "You won't do this, either? Great. I've tried almost every damn doctor in the area. What is wrong with you people?! Don't any of you care anymore?"