Mrs. Nutz: 'Yes, I need to make a new-patient appointment."
Mary: "Okay, we can see you tomorrow morning, at 11:00."
Mrs. Nutz: "I'm having a lot of leg pain. Can your doctor find out what's wrong, and fix it?"
Mary: "Well, he'll do his best, I mean, he'll need to evaluate you and..."
Mrs. Nutz: 'I'm leaving on a vacation this Sunday, and I need this problem fixed by then. Otherwise it will ruin my trip. Is he going to be able to do that?"
Mary: "Well, like I said, he hasn't even seen you yet, so it's hard to..."
Mrs. Nutz: "Well I need it fixed. This is ridiculous."
Mary: "Okay, how about I get you scheduled? What's your insurance?"
Mrs. Nutz: "I have a very high deductible, so I'll be paying all of this out of pocket. How much is it?"
Mary: "Well the appointment is $300, but if you need tests done it..."
Mrs Nutz: "$300!!! That's insane! Okay, I'll bite. But I will only pay it if your doctor can guarantee, in writing, that I will be figured out and completely fixed before I leave on my trip. Otherwise I want my money back."
Mary: "We can't do that. I won't schedule you under such a condition. I don't know any doctor who will see you like that."
Mrs. Nutz: "Doesn't anyone want to help patients anymore? Whatever happened to that damn oath they take?" (Hangs up).