Sunday, June 20, 2010
Saturday night, 10:45 p.m.
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"Hi, I'm doing my receipts here. I came into your office to settle a bill of $74.85 last month, and it looks like you guys charged my card $74.95. So, I'm really pissed off that you hosed me like this, and I want the discrepancy credited back to my card ASAP, or you'll be hearing from my lawyer."
A Blog detailing the insanity of my medical practice and the stupidity of everyday life.
Welcome to my whining!
This blog is entirely for entertainment purposes. All posts about patients, or my everyday life, or anything else may be fictional, or be my experience, or were submitted by a reader, or any combination of the above. Factual statements may or may not be accurate. I could be making all this up. I may not even be a doctor. The only true statement on here is that I probably drink more Diet Coke than you do. A lot more.
Singing Foo!
Singing Foo!
Twitter fans- you can follow me @docgrumpy
Cast of Characters:
Annie: My Phenomenal MA
Mary: My Awesome Secretary
Ed: The office fish
Dr. Pissy: The guy I share an office with
Mrs. Grumpy: My Boss (also the world's greatest school nurse)
Frank, Craig, and Marie: The Grumpy Tribe
Garlic and Riley: The Grumpy Dogs
Questions? Comments? Biting sarcasm? Write to: pagingdrgrumpy [at] gmail [dot] com
Note: I do not answer medical questions. If you are having a medical issue, see your own doctor. For all you know I'm really a Mongolian yak herder and have no medical training at all except in issues regarding the care and feeding of Mongolian yaks.
Cast of Characters:
Annie: My Phenomenal MA
Mary: My Awesome Secretary
Ed: The office fish
Dr. Pissy: The guy I share an office with
Mrs. Grumpy: My Boss (also the world's greatest school nurse)
Frank, Craig, and Marie: The Grumpy Tribe
Garlic and Riley: The Grumpy Dogs
Questions? Comments? Biting sarcasm? Write to: pagingdrgrumpy [at] gmail [dot] com
Note: I do not answer medical questions. If you are having a medical issue, see your own doctor. For all you know I'm really a Mongolian yak herder and have no medical training at all except in issues regarding the care and feeding of Mongolian yaks.
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2010
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June
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- Mary's Desk, June 30, 2010
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- Shoes for, um, swimming?
- Saturday night, 10:45 p.m.
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- How to drive an ER doc nuts
- Mary's desk, June 16, 2010
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- Monday night, 9:27 p.m.
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June
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14 comments:
Ahahaha, you pack of desperate thieves!
Once upon a time, I was a customer service punching bag ...err, representative for a major cell phone company. A lot of people would pay their bills in weird partitions of the actual bill, usually paying it off before the phone was shut off. Hey, it's rough out there, I know. No problem.
However, there was a group of a certain kind of cretin who would always pay under a dollar less than the total bill. Of course, the "YOU DIDN'T PAY, YOU LOSE SERVICE!" mechanism was without human involvement (very much to the surprise of some of these...ladies and gentlemen). The system sees a balance so far past due, it pulls the plug on ya.
These people would call month after month (as documented by notes on the account) yelling about how petty the company must be to shut off service for some change. Really. Really! They spent a certain amount of effort each month just to save 30 cents here and 12 cents there. I'd never credit their account in the amount of the remaining balance, but would continually ask if they'd like to pay by check or credit. Haha.
Needless to say, they became even more irate and demanded to talk to the CEO of the company. Nah, you'll get a "supervisor" specially designated to handle your deadbeat ass...who, incidentally, only made approximately a handful of change more than the rest of us. Maybe they donated that change to appease those animals.
Well, I certainly didn't mean to take off on a tale quite that long.
P.S. Happy Father's Day!
how does this person get past your service?
They're on to you, Grumpy! Your plan to get rich quick by nickel and diming your patients has been foiled. Curses!
Perhaps you can send him a dime in the mail? Oh wait, that would cost more than it's worth.
Happy Father's Day, Grumpy!
Let this ass**** find out how much "his attorney", like he really has one, will charge to file a suit.
He would probably walk right past a dime on the street.
Jerk.
Credit his next bill.
Would your office send him a note if he'd underpaid by 10c?
Credit her back 20 cents so you would be giving her twice as much as she is due while keeping her checkbook unbalanced at the same time, but keeping it unbalanced with an overage.
To annoy the patient I would keep a running credit of .10, lol.
She'd have a fit if she went to my son's doctor, who has overcharged us by $100.00 and not yet refunded it. I keep forgetting to call them.
... and then he found out that he was actually undercharged ten cents and was soooooo embarrassed. maybe that will happen next time!
- The Equestrian Vagabond
Okey dokey! The only big problem I've had was when I asked for a doc's office to put my past due amount on x credit card and my co-pay for that day on my [thanks topomax] card for the program where you pay in per paycheck for med expenses. Alas they didn't do that and I ended up with the latter card frozen for two months while trying to straighten it out. ::sigh::
God, we doctors just like to soak 'em whenever possible.
Can you charge some sort of consultation fee for the time you had to spend listening to message? 10 cents ought to cover it.
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