I don't care that you now need the test (which I ordered 6 months ago) urgently because your insurance is changing, or because you finally met your deductible, or you just looked at a calender for the first time in 6 months and had forgotten December is the last month of the year, OR WHATEVER.
These are not tests you can generally get Bozo Insurance, Inc. to authorize and schedule in under a week, let alone a few days.
And the auth department at Bozo Insurance, Inc. is running half-staffed right now so their people can go on vacation, or get their tests done, or whatever. So auths are slow right now.
A lack of preparation on your part does not constitute an emergency on ours.
And don't give me the line about how you had no idea the end of the year was coming, either.