"Hi, this is Karen Java. I have a 10:00 appointment with Dr. Grumpy, and I'm running late. Traffic is horrible (whispered: grande, please, with whip cream), and I think there's an accident or something (whispered: and a blueberry scone, too). Anyway, it's bumper-to-bumper, so I may be a few minutes late (whispered: Thank you, I have a gift card, here). Sorry. I'll be there as soon as I can."
4 hours ago