Mrs. Crotchety: "You seem like a nice doctor, and smart too. I've seen 2 different neurologists before, both times when I was in Local Hospital. They were both incompetent idiots."
Dr. Grumpy: "Thank you. I'll get those records to review, and Mary will help set up this test."
I walked back to my office, and logged into the hospital computer system. The patient had seen neurologists there in 2005 and 2007.
And both times it was me.