Mrs. Insomnia: "Hi, my husband sees Dr. Cortex for epilepsy."
Dr. Grumpy: "Is he having a seizure?"
Mrs. Insomnia: "Oh, no. He's fine. He takes Felbacetam."
Dr. Grumpy: "Okay, so why are you calling? Is he out?"
Mrs. Insomnia: "No, we have about 3 weeks left. But it requires an annual authorization from the insurance company to continue, and Dr. Cortex's nurse put the request in last week. Do you know if they've heard anything back yet?"
Dr. Grumpy: "No. Why don't you call his office when they open in the morning and ask?"
Mrs. Insomnia: "That's a good idea. Thank you, doctor. Have a great night."