Mr. Azz: "Yeah, I need to see Dr. Grumpy urgently today."
Mary: "Sir, you had a 10:00 appointment this morning, and didn't show up..."
Mr. Azz: "I know that. Obviously, I wasn't able to make it. But I still need to get in today."
Mary: Well, the rest of our slots are booked today. We can see you tomorrow at..."
Mr. Azz: "Maybe you didn't hear me. I said I want to be seen TODAY! So give me an appointment!"
Mary: "Sir, you had an appointment today, and you missed it. We don't have another. The best I can do is tomorrow."
Mr. Azz: "Screw this. Tell the doctor he's fired. I'm going to find a practice that helps people who need it."