Monday, March 30, 2015
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A Blog detailing the insanity of my medical practice and the stupidity of everyday life.
Welcome to my whining!
This blog is entirely for entertainment purposes. All posts about patients, or my everyday life, or anything else may be fictional, or be my experience, or were submitted by a reader, or any combination of the above. Factual statements may or may not be accurate. I could be making all this up. I may not even be a doctor. The only true statement on here is that I probably drink more Diet Coke than you do. A lot more.
Singing Foo!
Singing Foo!
Twitter fans- you can follow me @docgrumpy
Cast of Characters:
Annie: My Phenomenal MA
Mary: My Awesome Secretary
Ed: The office fish
Dr. Pissy: The guy I share an office with
Mrs. Grumpy: My Boss (also the world's greatest school nurse)
Frank, Craig, and Marie: The Grumpy Tribe
Garlic and Riley: The Grumpy Dogs
Questions? Comments? Biting sarcasm? Write to: pagingdrgrumpy [at] gmail [dot] com
Note: I do not answer medical questions. If you are having a medical issue, see your own doctor. For all you know I'm really a Mongolian yak herder and have no medical training at all except in issues regarding the care and feeding of Mongolian yaks.
Cast of Characters:
Annie: My Phenomenal MA
Mary: My Awesome Secretary
Ed: The office fish
Dr. Pissy: The guy I share an office with
Mrs. Grumpy: My Boss (also the world's greatest school nurse)
Frank, Craig, and Marie: The Grumpy Tribe
Garlic and Riley: The Grumpy Dogs
Questions? Comments? Biting sarcasm? Write to: pagingdrgrumpy [at] gmail [dot] com
Note: I do not answer medical questions. If you are having a medical issue, see your own doctor. For all you know I'm really a Mongolian yak herder and have no medical training at all except in issues regarding the care and feeding of Mongolian yaks.
Blog Archive
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2015
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March
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- Mary's desk
- Catch-22
- Define "valuable"
- Things that make me grumpy
- Research
- Can't hold it back anymore
- Quote du jour
- Annie's desk
- Workin' on a...
- Neurologists telling neurology jokes
- SOLD!
- Thursday afternoon whatever
- Rambling
- Seen in a chart
- Reverse polarity
- Holiday Road
- Overheard in ER
- Skool Nerse Time
- Modern medicine
- Memories...
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March
(20)
13 comments:
Makes your head spin. When you call they probably say we don't do authorization for this drug, please refer to the cantact on the prior fax.
Signed Joseph Heller
I keep getting requests for referrals for patients to keep seeing the other docs the see (allergists, therapists and so on). If I don't send them, I get urgent calls for referral. If I do send them, I get back my referral fax with a second page attached. The second page always says "this does not require prior authorization." That is all that the second page says.
And I'm sure the phone number for Optum was nowhere to be found.
We are the Borg. Resistance is futile. You will all be assimilated.
Optum Rx is a subsidiary of Rectum Care so you should have anticipated dealing with assholes.
Brent:
I am Dyslexic of Borg. Your ass will be laminated.
This is my specialty pharmacy and I'm forced to used it by my insurance company. Unfortunately, this isn't a joke.
Thought you'd find this interesting: https://medium.com/backchannel/how-technology-led-a-hospital-to-give-a-patient-38-times-his-dosage-ded7b3688558
From my view in community pharmacy - OptumRx is BY FAR the worse company we have to deal with.
I just completed a pharmacy C.E. sponsored by this company. It was an excellently devised and informational program about diabetes.
Within the last six months, when I needed to find out what medications an elderly woman who was 'found down' was taking for pharmacy medication reconciliation, I could get ahold of no actual pharmacist, but going through the series of phone taggers, hoop switchers and transferers, I could access the insurance reimbursement records to have an idea of what possibly she might have been taking.
It used to be that a state-regulated professional obligation for pharmacists (and physicians and their nurses) to 'share' professional information about our patients. Now, the 'system' has conspired to withhold this in a banking or 'insurance' repository manned by high school-age debuntes.
At one time the insurance company I work for contracted with Optum for the RX. We no longer do. We currently use Weldyne and Cigna. Cigna seems Okay, but Weldyne keeps telling our clients that their insurance is cancelled. They call us, frantic, and we have to jump hoops to get Weldyne to admit they are covered. Still haven't figured out where the glitch is, with Weldyne or with us.
Sounds about right. Bastards.
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