Mrs. Concern: "Yes, I need to make an appointment for my husband."
Mary: "Okay, we can see him next Tuesday at..."
Mrs. Concern: "That's not acceptable. We need to be seen urgently, this afternoon. We're flying to visit our children in the morning. It's Thanksgiving this week."
Mary: "Yes, ma'am, but we're entirely booked today and Wednesday, and closed the rest of the week. But next Tuesday we have..."
Mrs. Concern: "We can't wait until then. He's had a stroke."
Mary: "When was his stroke?"
Mrs. Concern: "Sometime during the night. He's had trouble using his left side today, and his speech is slurred. And now my back hurts, because with him like this I had to do all the packing for both of us."
Mary: "Ma'am, you need to take him to the emergency room. I know Dr. Grumpy is going to tell you to do that. Immediately."
Mrs. Concern: "Nonsense. They'll just do some expensive tests and put him in the hospital. We have a flight in the morning, and can't miss that. We're going to visit our children. I just want to have Dr. Grumpy check him over before we leave."
Mary: "You really need to take him to an emergency room."
Mrs. Concern: "Our internist's office told us the same thing. I can't say I like the attitude you people in 'modern medicine' have these days."
Mary: "I'm sorry but..."
Mrs. Concern: "I hope you realize you're ruining our Thanksgiving."