Mrs. Hiazakite: "HI! I need to get in to see Dr. Grumpy! I've heard he's wonderful!"
Mary: "Okay, we have a new patient appointment this Thursday at 2:00. Will that work?"
Mrs. Hiazakite:"I really wanted to get in today. Please? Pretty please? I'll bring you cookies!"
Mary: "That's nice of you, but I'm sorry. Thursday is our next availability."
Mrs. Hiazakite:"Will he give me some Percocet at least, like this afternoon? Just to tide me over?"
Mary: "We don't prescribe to patients that aren't established."
Mrs. Hiazakite:"That's totally unfair! Please! I said I'll bring you cookies!"
Mary: "I'm sorry, but you need to find a different doctor. I'm getting off the phone now."