So some lady showed up this morning, wrote her name on it (Ima Bimbo) and the time.
THEN she actually wrote next to that "I am not here to see Dr. Grumpy!!! I am here to see Dr. Harry Mole, a dermatologist in suite #405, but this is the only sign-in sheet I could find!"
Excuse me, Ms. Bimbo, but if I walked through an office door that said "Ibee Grumpy, M.D., Neurology, Suite #600" AND saw the same thing on a sign-in sheet, I (and likely the vast majority of the mammal population) might consider that maybe I was the one in the wrong office.
In fact it would never occur to me (or any of my office staff in a just-held unscientific poll) to write on the sign-in sheet that I was here to see another doc (in another suite, no less!) then have a seat in the lobby!
There's nothing wrong with asking us for directions to Dr. Mole's office.
But signing in and writing that you're here to see a doc who obviously ain't here???????.
20 comments:
Is this the place for an argument?
Well, maybe she does need your help. She obviously has a screw loose.
Accidentally deleted my own post up there, sheesh.
I was going along with Anonymous, for those of you who don't recognize the Monty Python "Argument Clinic" sketch.
Its people like Ms. Bimbo that make me lose just a little more faith in humanity everyday.
Okay, that beats my idiots. All I get are phone calls.
"Good morning, Random Initials Architects!"
"Yeah, is this Citywide Paint?"
Some day I will say yes.
Someday should be TODAY, Amanda! Do it, do it, do it, do it, do it!
They drive you nuts! Turnabout is fair play!
So how long did you let her wait in the lobby? Bitch snotty smart-ass in me says at least 20 minutes...
10 minutes.
Too nice.
:)
Sorry, I'll have my staff try harder.
I don't think she had all her bulbs burning.
I love the idiots who go through our IVR (interactive voice response) system and ask questions like "Is this X pharmacy?" after they hear it announced "welcome to B pharmacy" and I answer when it rings through to us "B pharmacy, how can I help you?"
Methinks her gene pool is a bit on the shallow side?
Reminds me of the person who came into pick up a prescription. We couldn't find it and nobody remembered ever having seen this man before. He wasn't it the data base and he was getting very pissed because WE lost his prescription and it had only been a few hours! We looked everywhere and I finally asked "are you SURE you dropped it off here? we have never filled anything for you and nobody recognizes you." This sent him in a rage "I have been coming here for 3 years!" ---no match on date of birth or name---he had not been coming here. On a hunch I called Big Box about a 1/2 mile away. It was there....waiting for him. I took a joyful jubilance in telling him that. "This isn't Big Box?" Uh, NO sir, this is PharmacyChick Pharmacy...same location for 23 years...
"Whatever.." and he walked away.
Must be Ima Bimbo's husband.
What do the HIPAA Police think of the sign-in sheet?
OMG you must be a magnet for nut cases.
PC, that is AWESOME!
Anonymous- sign-in sheets are okay, as long as they only list a patient's name, and NO other details (reason for appt, DOB, etc.)
Names alone are considered "incidental contact", and no different from noticing someone's nametag as you pass them on the street, or the name on a restaurant reservation list.
Wow.
Maybe you should have made her an appointment for your crazy clinic
Dr. Hairy Mole, I love that.
Not medical related, but try have the same phone # as SuperPet except for the last two digits reversed and you'd get my home phone.
Nothing like "hello, is this SuperPet?" when I'd just say "hello?".
Look, I've been called a lot of names in my time, but superpet isn't one of them. (well maybe not in public...woof!bark!grrrr.)
Insult to injury when the corp office of superpet started dialing in at 3am and some dipstick reversed the digits to my home #.
Those slowed down when a number of obscenities were yelled for 2 weeks straight ever time it happened and then, surprise the chain where I lived went out of business.
Oddly enough I got a mutt a year or so later. (snort)
Hahahahaha dr Harry Mole... I can't remember the rest of the post but I'll remember this one forever.
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