In a week of calls, this one was my favorite:
My iPhone rings.
Nurse Grumpy: "Hello, this is band booster Grumpy."
Mrs. Clueless: "I just found out my daughter, Marsha, has to bring her musical instrument to band camp?"
Nurse Grumpy: "Uh, that's correct."
Mrs. Clueless: "Why didn't anyone tell me this? You need to make these things clear!"
Nurse Grumpy: "Well, it is band camp."
Mrs. Clueless: "On that whole list of things to bring to camp, no where did it say 'musical instrument.' "
Nurse Grumpy: "She does need to bring it."
Mrs. Clueless: "What kind of instrument should she bring, anyway?"
Nurse Grumpy: "Um, whatever she plays. What does she play?"
Mrs. Clueless: "YOU'RE THE BAND BOOSTER! Isn't it your job to know that?"
Nurse Grumpy: "Okay... so you don't know what Marsha plays?"
Mrs. Clueless: "It's something she blows in. Where can I get one of those?"
Nurse Grumpy: "That covers a lot... What does it look like?"
Mrs. Clueless: "I don't know. It makes a lot of noise, so she has to practice with her door closed. I've never seen it. Can I rent one?"
Nurse Grumpy: "You don't have one?"
Mrs. Clueless: "Well, she has the screechy thing in her room. You mean I have get another one for her to take to band camp?"
Nurse Grumpy: "No. She can take the one she already has."
Mrs. Clueless: "Doesn't make that clear, either. This info sheet is useless."
Nurse Grumpy: "Just have her bring the instrument, whatever it is, that she has at home, to band camp."
Mrs. Clueless: "You people are really disorganized and unhelpful."