Mr. Robichaux: "Hello. I need to make an appointment with Dr. Grumpy."
Mary: "Sure. We have an opening for 8:00 tomorrow morning... What's your insurance?"
Mr. Robichaux: "U.S. Veterans, Inc."
Mary: "Oh, I'm sorry. We're not contracted with USV."
Mr. Robichaux: "What the hell? You guys have something against veterans?"
Mary: "No, not at all. We've just never been contracted with USV, as long as I've been here. There are several insurances we don't take."
Mr. Robichaux: "I risked my life so people like you could have freedom, and this is how you treat me?"
Mary: "I respect that you did that, sir. Let me give you the names of neurologists who do take USV... Down the street there's Dr. Techie, and her number is..."
Mr. Robichaux: "Fucking communists."
He hung up.