Monday, March 10, 2014

Yes, we are

Mary: "Dr. Grumpy's office, this is Mary."

Mrs. Chart: "Hi, I have an appointment next week, and I need you guys to get my records before then."

Mary: "Okay, but we can't get your records from other places. You need to contact them, and fax a release."

Mrs. Chart: "I've seen 3 other neurologists, and been admitted to 2 hospitals for my problems. I'd think you'd want to have their notes."

Mary: "Yes, the doctor would, but again, you'll need to contact them and have them send records. We can't get them without a release. You can come in here and sign one, or I can fax one to you."

Mrs. Chart: "I don't have time for that. I'm busy. You need to just call them yourself. You can tell them I told you to."

Mary: "Ma'am, it doesn't work that way. There are privacy laws and..."

Mrs. Chart: "Oh, you're one of those practices. Never mind."

7 comments:

skidmark said...

[quote]I've seen 3 other neurologists, and been admitted to 2 hospitals for my problems.[/quote]

I'm thinking those neurologists were called in by the other kind of brain doctor. And I'd certainly check out what kind of service the two hospitals specialized in.

Some times your Spider-Sense tingles and sometimes it shrieks in sheer terror.

stay safe.

Richard Smith said...

HIPAA: not just a good idea, IT'S THE LAW!

Hmmm. I can't think of any situation where arguing with someone who needs a neurologist for a mental problem would turn out well.

But that's just me, and I may not be "sane" (tm).

Bobbi said...

Oh, you're one of THOSE patients.

Ms. Donna said...

My my. My. Always knew you were one of THOSE Yak Herders.

skidmark and Richard summed it up. A lucky escape.

Mrs_R said...

Knock knock.

Who's there?

HIPPA.

HIPPA who?

*gasp* I can't tell you that!

Anonymous said...

Oh you're one of those law abiding practices!

Anonymous said...

HIPAA, not HIPPA.

 
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