Ms. Urgent: "I need to see your doctor right away! My doctor told me to call you guys!"
Mary: "Well, he's out of town this week, but next week we can see you on..."
Ms. Urgent: "Well, how far away is he? I mean, like where he could drive back tomorrow to work me in?"
Mary: "No, he's gone until next week. Now..."
Ms. Urgent: "But I need to see him! Doesn't he have a partner or something?"
Mary: "No, we're a solo practice."
Ms. Urgent: "What about you? Can I see you? You work there."
Mary: "I'm a secretary, ma'am."
Ms. Urgent: "But still, you must have learned enough just from working there!"
Mary: "No. Anyway, next week we have..."
Ms. Urgent: "I could be dead by next week! And don't tell me to go to ER, either! I'm tired of going to ER's. Why isn't the doctor there, anyway?"
Mary: "He took his kids to go visit family. Now, we can..."
Ms. Urgent: "You mean he goes on vacations? What the hell? Doctors shouldn't be allowed to do that! They trade that in to care for people!"