Mrs. Troponin: "I need to make an appointment with Dr. Grumpy."
Mary: "Okay, we can see you next Thursday, at 10:00."
Mrs. Troponin: "That sounds great!"
Mary: "What will you be coming in for?"
Mrs. Troponin: "I'm having chest pain when I go up stairs, and my internist told me to see a cardiologist."
Mary: "Dr. Grumpy is a neurologist. He doesn't see this kind of thing."
Mrs. Troponin: "I know, but I can't find a cardiologist who takes my insurance and can get me in this week."
Mary: "Well, you'll have to call your internist about that... But Dr. Grumpy isn't what you're looking for. I'll cancel the appointment and..."
Mrs. Troponin: "How about if I say I'm coming in for foot numbness or something. Will he treat my chest pain then, if I just kind of mention it?"
Mary: "No. Call your internist."