Mr. Bling: "Yeah, this is Mr. Bling, and I need to make an appointment to see Dr. Grumpy."
Mary: "Mr. Bling, you sent us a letter 2 weeks ago saying you were firing Dr. Grumpy, and wrote a number of unkind things about him."
Mr. Bling: "Yeah, I know. But I decided it's too much of a pain to find another neurologist."
Mary: "I'm sorry, sir, but our policy is that once a patient has dismissed us, we won't take them back. It's just not good for the doctor-patient relationship after that."
Mr. Bling: "That's bullshit! I need a neurologist, and you're refusing to see me! I don't have time to find another one."
Mary: "Sir, you should have thought of that before you fired Dr. Grumpy."
Mr. Bling: "See, it's reasons like this that I fired you guys in the first place."