This morning, while back on rounds, I dialed in to the hospital system to dictate a consult. I was stunned to be told that my priviliges had been suspended while I was gone for delinquent medical records.
This was a shock, as I treat medical records with an obsession. Every Thursday I stop by medical records and ask if there's anything for me to sign. For the last 6 weeks the girl there has politely checked her computer, then said "Nope, thank you for checking".
So I promptly marched down there:
Dr. Grumpy: "Excuse me, do I have anything to sign today?"
Ms. Helpful: (looking at her computer) "Um, nope. Thank you for checking."
Dr. Grumpy: "Well, when I dialed in, it says I've been suspended for medical records delinquency."
Ms. Helpful: "That's correct. You have over 60 charts to complete, 28 of which are delinquent"
Dr. Grumpy: "WHAT!!! Then why didn't you tell me that?!!"
Ms. Helpful: "You only asked me if you had anything to sign. You have nothing to sign. We are all electronic records now. You don't actually sign anything."
Dr. Grumpy (in shock): "Okay... So how do I complete my records?"
Ms. Helpful: "You have to log into the e-Chart system."
Dr. Grumpy: "No one told me we'd completely switched to e-Charts, or that I had records to complete. How was I supposed to know this?"
Ms. Helpful: "Because the first time you sign in to e-Charts it tells you that".
No wonder my hairs are jumping off like lemmings.