Kill me

Currently trapped in line at a pharmacy behind a woman demanding generic Emgality and refusing to leave until she gets it. So I guess I'll be here until 2034.

Memories

Dr. Hurricane was an attending where I trained.

He was one of these people who lived at warp speed. While he was a good teacher, and had an excellent fund of general neurology knowledge, it was all limited by his frenetic manic speaking style of rattling off facts, statistics, and teaching points at an insanely high speed on rounds. In fact, he reminded us of John Moschitta, the star of FedEx commercials in the 1980's.

Yeah, and that was what Dr. Hurricane sounded like on a slow day.

I carried a clipboard and notebook with me on rounds, and would frantically, if unsuccessfully, try to keep up with his teaching points. This only resulted in severe hand cramps and my notebook bursting into flames.

Another resident, Karl, made the immortal comment that "Dr. Hurricane doesn't talk. He has lip fasciculations."

In clinic, patients were terrified of him. Not for him actually being threatening, but for his ability to rapidly give them the entire diagnosis and treatment plan in about 10 seconds, at a speaking frequency far beyond the ability of others to discriminate individual words. Dr. Hurricane blew into the room, Dr. Hurricane blew out of the room, leaving a prescription behind, fluttering gently in the breeze.

And, of course, I (the resident) was left standing there as the patients asked "what did he just say?"

Damned if I knew. Their guess was as good as mine.

 

Taking a break for a few weeks

 See you next year!

Up front

Several months ago Mary and her family got a new puppy. He's still a puppy, but these days he's a 70 pound puppy.

He has a lot of energy.

She and her husband both work, and the kids are in school, so for a few hours each day Monster puppy and his den mates have free run of the kitchen and family room, with a doggie door when they want to venture out. The other dogs are older and sedate. Monster is anything but, and began randomly destroying things he found (toys, clothes, furniture, wall hangings, light fixtures, Amazon drivers, etc.).

So, since Mary spends her office day staring at a screen scheduling my victims patients, she hooked up some cameras and a speaker in the dog area at home. So now she sits at work and keeps an eye on Monster, occasionally telling him to get off the couch or stop mangling the postman. The other 2 dogs don't care, but the effect on Monster is hysterical. He looks up and around in terror, like people in old movies when God speaks to them.

Anyway, one afternoon last week Mary was doing her usual thing. She'd just checked in a new patient, who'd picked up a copy of "Good Housekeeping" and sat down in the lobby. She was then rescheduling another patient when she happened to glance up at the corner of her screen and saw Monster in the process of destroying one of her kid's toys.

Without thinking she grabbed her microphone and yelled "YOU DROP THAT RIGHT NOW AND GO OUTSIDE!!!"

The elderly woman in the lobby startled, dropped the magazine on the floor, and ran out of the office in terror.

She hasn't come back.

Research

 "What should we name our stroke study? Something positive, scientific sounding, helpful..."

Up front

Mary: "Okay, on Tuesday Dr. Grumpy can see you at 11:00, or on Thursday we can do 4:15, or on..."

Mary took a sip of too-hot coffee and began coughing.

Ms. Miasma: "I'm hanging up. Can someone else call me back? I don't want to catch whatever you have over the phone."

Be prepared

Body armor? Check.

Taser? Check.

Pepper spray? Check.

Marie riding shotgun on the cart with a baseball bat and tranquilizer gun? Check.

Heading to Costco for pies.

Dynamics

Dr. Grumpy: "Any major illnesses run in your family?"

Ms. Daughter: "My dad had cancer. That's about it."

Ms. Mother: "I have high blood pressure."

Ms. Daughter: "No you don't."

Ms. Mother: "Yes, I do. I take Petrolololololol for it."

Ms. Daughter: "You have high blood pressure, and you take medication for it? How come I never knew this?"

Ms. Mother: "It's not a big deal. Most people my age are being treated for high blood pressure."

Ms. Daughter: "It's like my whole fucking life I'm living a lie."

Sigh

Dr. Grumpy: "Are you allergic to any medications?"

Ms. Sesame: "I'm allergic to all medications that have a letter 'D' in them, regardless of whether it's the brand or generic name, or both."

Math

Dr. Grumpy: "What have your blood pressures been running at home?"

Mr. Decimal: "They average 127.384 over 73.879"

Vivisection in the headlines

 

Happy Halloween!

With the costume party season upon us, I'd like to remind everyone of what was probably the single greatest newspaper headline ever.

Six Degrees

Dr. Grumpy: "This is Dr. Grumpy, returning a page."

Mr. Bacon: "Hi, Dr. Grumpy, I need to get in to see Dr. Needle urgently, and she's booked out for 3 months. I was hoping you could call her office and ask them to work me in?"

Dr. Grumpy: "Did I refer you there? Are you one of my patients? I'm not finding you in the system."

Mr. Bacon: "No, but I'm a friend of one of your patients, Heddy Paine."

Dr. Grumpy: "Look, I really can't help you... She's not in the system either."

Mr. Bacon: "Well, she says she saw you a year or two ago. She was visiting her uncle in the hospital, and says you were talking to a nurse outside the room of the patient next door."

Thud

Dr. Grumpy: "So... this visit is to follow-up on how you're doing with the medication - Fliniberzap - that I prescribed about a month ago."

Ms. Headdesk: "Yeah."

Dr Grumpy: "It's been a month, so how are you doing?"

Ms. Headdesk: "I'm not any better... I mean, I filled the scrip, but then I left it in a rental car and returned the car."

Pause

Dr. Grumpy: "So you haven't started it?"

Ms. Headesk: "Not really, I mean... no."

Dr. Grumpy: "Why didn't you just call so we could send a new script in?"

Ms. Headdesk: "I left your phone number in the car, too."

Touché

Mary: "Okay, Mrs. Humor, I have your follow-up down for next Tuesday, at 8:15 a.m. I should warn you that Wednesday's test of the national Emergency Alert System activated our microchips and turned Dr. Grumpy and all of the staff here into zombies."

Mrs. Humor: "Like anyone would notice."

FML

 Current insurance company hold music is an endless loop of "O Fortuna."

Stayin' Alive

My 11:00 patient, while we were talking at my desk, took cans of Red Bull and beer from his backpack, mixed them together in an empty water bottle, and is drinking it.

Sunday morning, 5:58 a.m.

Dr. Grumpy: "This is Dr. Grumpy, returning a page."

Ms. Simon-Bond: "Hi, Dr. Grumpy... there's a dead cat on my back patio."

Pause

Dr. Grumpy: "Why are you calling me?"

Ms. Simon-Bond: "I... I guess because I didn't know what to do about it."

Pause

Dr. Grumpy: "I didn't know you had a cat."

Ms. Simon-Bond: "I don't... I don't know whose cat it is."

Dr. Grumpy: "Okay, this really isn't something I can help you with, or even a reason to call me."

Ms. Simon-Bond: "My internist said the same thing."

Your EHR is making you look stupid

EHR (or EMR) is the generic name given to the various medical chart systems that have been crammed down our throats. Most are worthless.

The problem is that they're primarily designed to meet regulation-required "quality metrics," to show that we told someone to quit smoking, wear a seatbelt, or take prenatal vitamins regardless of whether the patient is a 6 month old infant, 28 year old guy, or 97 year old woman. Because, you know, those things are for more important then talking about the patient's chest pain or new-onset hemiparesis.

As a result, the EHR's are full of horseshit that tell you absolutely nothing about the patient that  relates to, say, WHY THEY CAME TO THE DOCTOR.

When I was in training I was taught that, within the SOAP format (subjective, objective, assessment, plan) your note should tell a story of sorts: what's happened to the patient, what do you think it all means, and what are you going to do about it. It should be written so that the other doctors involved in the person's care can understand what you're thinking and doing. It also should be that way so you can pick up the thread when the patient returns.

That, sadly, isn't the case anymore. Now a note is just a string of vital signs, discontinued prescriptions, the same family history that's in every previous note in the chart, cut & pasted test results (some going back years and completely irrelevant now) and boxes that have either been checked or unchecked.

Physical exam, for example. To describe the tongue, most neurologists include it in a stock phrase like "Cranial Nerves II-XII are normal." If something isn't normal, most ad an "except for..." or "with the exception of..." and go on to describe the issue.

Of course "normal" isn't good enough for an EHR. Neither is "intact," "unremarkable," or "within normal limits." You have to have computer-generated shit like this:

After all, why use one word when 36 will do?

Here's another example. It's no longer enough to just put something like "family history is unknown" (you often hear that in the adopted) You need a whole, stupid, repetitive, idiotic, PARAGRAPH to say that:

Then there's horseshit like this. Although labeled as "Previous Therapy" it doesn't even mention therapy, just a nonsensical sentence:

 

 

Or similar gibberish which basically says "we didn't do any of this, we aren't sure why we did or didn't, but it met some quality measurement goal so it doesn't matter."

 

Then there are things that are just plain ridiculous, like this:

Or this:

This doesn't exactly inspire confidence, either:

 

Or this strange complaint:

 

On that note I think I'll save the rest of my bad EHR excerpts for another day. Fortunately or unfortunately, I doubt I'll be running out of them any time soon.