(Lady walks up to the counter, signs in)Mary: "Um, your appointment was at 9:00, and it's now 9:28. I'm afraid we won't be able to see you."
Mrs. Notontime: "That's ridiculous. I'm here. You have to see me."
Mary: "I'm sorry. Dr. Grumpy tries to run on time, and has already started with his 9:30. Today is packed, but I can get you in on Thursday."
Mrs. Notontime: "This is illegal. You are in violation of state law, which defines being late for an appointment as more than 30 minutes. Therefore, at 28 minutes, I'm not late."
Mary: "Ma'am there is no such state law, and you're not going to be seen."
Mrs. Notontime: "I'm reporting you to the governor!"
(leaves)