Mrs. Osseous: "I have a skin tag on my forehead, and need to have it removed."
Mary: "I'm sorry, Dr. Grumpy doesn't do that sort of thing."
Mrs. Osseous: "But it's on my forehead? That's near my brain, isn't it? And he's a brain doctor!"
Mary: "Yes, but he doesn't do procedures like this. Why don't you ask your internist for..."
Mrs. Osseous: "I did. She told me to see a plastic surgeon, but when I called none of them take insurance, and only wanted to talk about fixing my boobs."
Mary: "Have you tried a dermatologist?"
Mrs. Osseous: "They're booked out for a month, and I'm tired of looking at this thing in the mirror after 10 years. I want it off NOW! Can you ask Dr. Grumpy to make an exception?"
Mary: "This just isn't what he does, or can help you with."
Mrs. Osseous: "Even if it's near my brain, just on the other side of my skull?"
Mary: "That's not his field."
Mrs. Osseous: "You people are worthless."