Mrs. Sequel: "This is Mrs. Sequel, I need to make a follow-up appointment with Dr. Grumpy."
Mary: "Okay... Wait... it looks like you sent us a release 3 months ago, saying you'd decided to see a different neurologist because Dr. Grumpy didn't help you at all."
Mrs. Sequel: "Well, the other neurologist didn't help me, either. So I thought I'd give Dr. Grumpy another try."
Mary: "I'm sorry, once someone leaves the practice we don't let them come back. That's just office policy."
Mrs. Sequel: "Well, I never said I was leaving the practice, I just wanted to change doctors."
Mary: "You'll have to stay with that doctor, or find another. You can't come back here."
Mrs. Sequel: "I never saw another doctor. After I sent the release I changed my mind."
Mary: "But you just said the other doctor hadn't helped you!"
Mrs. Sequel: "I never said any such thing. You're imaging that."
Mary: "I'm sorry, but you'll have to seek care elsewhere."
Mrs. Sequel "Why, you have some nerve!"