Wednesday, April 27, 2011

Mary's desk, April 26, 2011

A new patient filled out our info sheet, with his address and phone number, then handed it back to Mary.

Mr. Patient: "Can you copy that for me?"

Mary: "Excuse me?"

Mr. Patient: 'I want a copy for my own records."

Mary: "Sure... But all it has is your own address and phone number. You just filled it out yourself."

Mr. Patient: "I want a copy of it. I know how you people work."

19 comments:

Julie said...

Sure, that wil be $5 ...

Snarky Scalpel said...

You sure you were the correct head specialist for this one?

Packer said...

In case I forget.

In case you folks lose it.

Just in case there really is a permanent record.

If you aren't grumpy you haven't been paying attention. Just today a lady told me that she thought the entire country had turned crotchedy. I think she is right.

My word verifier crotica, erotica for crotchedy people.

Headstrong said...

"You people." A phrase that always earns friends.

Mr Mobius said...

Sounds like a pre-buffed psych turf.

Sarah Glenn said...

Comeback: "You think we WORK around here?"

Todd said...

< weeks later >

Mr. Patient: (runs in waving paper) "How did YOU PEOPLE find out where I live?!! I have the proof RIGHT HERE. Tell me this ISN'T a form from your office with my address on it."

just wait, it'll happen.

cathedaniels said...

At least your pts fill out the paperwork. We make pt fill out a 2 page form once a year and they pitch a fit over that. :(

kate said...

Are you SURE that we don't share the same patients..?

Anonymous said...

I had a patient list his 2 year old daughter as his next of kin and emergency contact!

OKC - PA

Dr. Moonbeam said...

So, how DO "you people" work?

Kat's Kats said...

Oooookay. I've had the folx at Vandy offer to make a copy of their info for me so I'd have a copy of my meds etcetera and I've occasionally asked if a medical team office could make a copy of a form that had a lot of information so that I could remember it but just name & address?? Gee, all I have to do for that is look at my driver's license. Obviously this patient needs a pdoc... or there may be some brain damage going on.

Anon 12:33 - A 2 year old?? Oh, that one seriously needs remedial education or a pdoc referral!!

blesse - What Drs Grumpy and Pissy should do because they have Mary to deal with patients all day long at the front desk. Just think if they had to do that and listen to them in the exam room!

Miss Kismet said...

You know the first thing he's going to ask for is Soma, Vicodin, and Valium. "You People" just don't understand his pain!

Anonymous said...

This is why Mary's not drinking coke - she's moved on to the hard stuff : )

terri c said...

Well, I don't know. I gave my auto insurance company my new telephone number very clearly and a couple weeks later got a very snarky snail mail from them stating they had attempted many times to telephone me about some matter and I never answered so they needed me to call them ASAP. I called and asked what number they had used. Yup, the old one. If this man had similar experiences he probably wants proof that HE GAVE YOU THE RIGHT INFO. Assuming he did, of course.

JG said...

Actually considering how often my paperwork gets lost in the system, I should start doing this. Then I could finally prove that this time YOU lost it, not me. But then I'd lose the copy. So, six of one...

pharmacy chick said...

"you people". Yea one of my favorite lines...Ive had people call me "your kind" (what? human??) and my staff as "your minions" they took a bit of exception to that..

Kim said...

Well, about the 2 year old as next of kin and emergency contact...I can almost understand that. I mean, on my son's emergency contact form for school they wanted a relative besides the parents. Closest relative lives 700 miles away, but hey, I listed them.

Anonymous said...

I work for a cardiologist and I've had so many patient's ask me to do the same thing. I don't get it!? The funniest thing I have seen on a patient's paperwork was under the Past Surgery section: "I had my vowel replaced" LOL....It took every ounce of restraint not to ask if it was the A E I O or U.

 
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