I went to Costco yesterday to stock up on Diet Coke and return a video game.
The lady in front of me in the return line had one of those outdoor heaters (the tall ones, like you see at restaurants) in a cart. But it was in several pieces, scarred black with fire & smoke stains, with the metal twisted, and in some places melted. It had clearly had some sort of catastrophe.
So the guy at the counter takes her receipt, and says "Was there a problem with the item?"