Dr. Grumpy (trying to wake up): "This is Dr. Grumpy, returning a page."
Mr. Lung: "Hi, I'm calling to find out what my PET scan showed?"
Dr. Grumpy: "Um... I didn't order a PET scan on you. In fact, I don't think I've ordered any tests on you for some time."
Mr. Lung: "I know. My lung doctor ordered it, to follow-up on a nodule. But my appointment with him isn't until the morning."
Dr. Grumpy: "Well, I don't have the results, and not sure I'd know what they mean."
Mr. Lung: "But I don't want to wait until morning!"
Dr. Grumpy: "Then you'll have to call his office and see if he'll tell you."
Mr. Lung: "It's late. I don't want to wake him up."
11 comments:
You're way too nice.
Holy crap! I really did not like working with the public. Here is another perfect example why.
You are obviously not Grumpy enough to your patients if they think it's ok to call you late at night instead of the lung doc.
Sheesh!
I applaud your professionalism. I'm not sure I could refrain from making my opinion clear.
Now is the perfect time to blow a whistle into the phone and hang up.
Now's the time to send him a large bill for after hours services, reading pet scans.
I hope this is a billable offense...
"Okay, let me log into the central PET scan database...here we go...oh, yeah, it says here you're going to die. Call Mary first thing in the morning and see if you have any outstanding bills with me, and make sure to pay them within, uh, three to four days. Good night."
Next visit from Mr. Lung do not forget to order up a few test, starting with quick flu test
Packer you're being too kind. PFTs. The kind that require being locked into the coffin like box. And no anti anxiety meds, they might alter the results.
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