Ms. Oxy: "Hi, I need to make an appointment to see Dr. Grumpy."
Mary: "I can help with that. Our next opening is..."
Ms. Oxy: "Wait, before you get to that, I need to know how many Percocets Dr. Grumpy will allow me per month."
Mary: "Did you just ask me..."
Ms. Oxy: "Because my current doc only gives me 150 a month. I'm not going to switch unless you guys make this worth my while. I'm thinking 180 Percocet per month would be enough."
Mary: "Okay, we don't work that way."
Ms. Oxy: "Of course you do. Patients are money to you people, and you need the money. All right, let's say 170 Percocet. I'll settle for that."
Mary: "I think you should stay with your current doctor. It doesn't sound like you're a good match for this practice."
Ms. Oxy: "Okay! 160 Percs a month, and I'll do co-pays in cash, will..."
Mary hung up.