He called my office today to make an appointment, so my secretary was getting his info. As it turned out I'm not contracted with his current insurance.
So does he cancel the appointment to go elsewhere? Does he ask what my cash pay rates are?
NO! He begins SCREAMING at my secretary over the phone! And I mean SCREAMING! I was up front faxing stuff, and I could hear him yelling from 15 feet away, over the clatter of the fax machine!
He was, I swear, claiming that the doctor-patient relationship is a lifelong binding contract, and that I am legally obligated to see and treat him free of charge for the rest of his life (or mine, I guess).
I got on the phone to calm him down. Didn't work. Instead, he told me he is going to sue me for not taking his insurance.
I thanked him for calling and hung up. You can't reason with the unreasonable.