Current insurance company hold music is an endless loop of "O Fortuna."
Thursday, October 5, 2023
Friday, September 29, 2023
Stayin' Alive
My 11:00 patient, while we were talking at my desk, took cans of Red Bull and beer from his backpack, mixed them together in an empty water bottle, and is drinking it.
Sunday, September 24, 2023
Sunday morning, 5:58 a.m.
Dr. Grumpy: "This is Dr. Grumpy, returning a page."
Ms. Simon-Bond: "Hi, Dr. Grumpy... there's a dead cat on my back patio."
Pause
Dr. Grumpy: "Why are you calling me?"
Ms. Simon-Bond: "I... I guess because I didn't know what to do about it."
Pause
Dr. Grumpy: "I didn't know you had a cat."
Ms. Simon-Bond: "I don't... I don't know whose cat it is."
Dr. Grumpy: "Okay, this really isn't something I can help you with, or even a reason to call me."
Ms. Simon-Bond: "My internist said the same thing."
Monday, September 18, 2023
Your EHR is making you look stupid
The problem is that they're primarily designed to meet regulation-required "quality metrics," to show that we told someone to quit smoking, wear a seatbelt, or take prenatal vitamins regardless of whether the patient is a 6 month old infant, 28 year old guy, or 97 year old woman. Because, you know, those things are for more important then talking about the patient's chest pain or new-onset hemiparesis.
As a result, the EHR's are full of horseshit that tell you absolutely nothing about the patient that relates to, say, WHY THEY CAME TO THE DOCTOR.
When I was in training I was taught that, within the SOAP format (subjective, objective, assessment, plan) your note should tell a story of sorts: what's happened to the patient, what do you think it all means, and what are you going to do about it. It should be written so that the other doctors involved in the person's care can understand what you're thinking and doing. It also should be that way so you can pick up the thread when the patient returns.
That, sadly, isn't the case anymore. Now a note is just a string of vital signs, discontinued prescriptions, the same family history that's in every previous note in the chart, cut & pasted test results (some going back years and completely irrelevant now) and boxes that have either been checked or unchecked.
Physical exam, for example. To describe the tongue, most neurologists include it in a stock phrase like "Cranial Nerves II-XII are normal." If something isn't normal, most ad an "except for..." or "with the exception of..." and go on to describe the issue.
Of course "normal" isn't good enough for an EHR. Neither is "intact," "unremarkable," or "within normal limits." You have to have computer-generated shit like this:
After all, why use one word when 36 will do?
Here's another example. It's no longer enough to just put something like "family history is unknown" (you often hear that in the adopted) You need a whole, stupid, repetitive, idiotic, PARAGRAPH to say that:
Then there's horseshit like this. Although labeled as "Previous Therapy" it doesn't even mention therapy, just a nonsensical sentence:
Then there are things that are just plain ridiculous, like this:
Or this:
This doesn't exactly inspire confidence, either:
Or this strange complaint:
On that note I think I'll save the rest of my bad EHR excerpts for another day. Fortunately or unfortunately, I doubt I'll be running out of them any time soon.
Tuesday, September 12, 2023
Keep the party going
Thursday, September 7, 2023
Saturday, September 2, 2023
Thank you for the music
"Some of it's magic,
Some of it's tragic,
But I had a good life all the way."
Goodbye, Jimmy. Thank you.
Friday, September 1, 2023
Monday, August 28, 2023
Hard at work
Your hero, Dr. Grumpy, is (along with a lot of other docs) certified by the American Board of Psychiatry and Neurology (ABPN).
You can be certified in either or both (I have no idea why anyone would want both).
All of us neurologists and psychiatrists pay the board a hefty amount to stay certified. It's a few hundred bucks a year, and every 10 years it's a few thousand more to prepare for and take a written test to maintain certification. This is in addition to all the continuing medical education required.
What the ABPN does with this money, besides writing new test questions and issuing certificates, I have no idea. But, in a recent newsletter I received, it was nice to see that the money is being put to good use:
Monday, August 21, 2023
Show and tell
My 11:00 brought a friend to the visit, who was silent for most of it.
Dr. Grumpy: "Okay, Annie will get your tests set up... do you have any questions?"
Ms. Patient: "No. It sounds like a good plan."
Ms. Friend: "I have a question, I, um , had surgery on my coochie last month, and am worried that the scars aren't going to heal..." she stands up, drops pants "do you think those will go away?"
Monday, August 14, 2023
Friday, August 11, 2023
Monday, August 7, 2023
Saturday morning voicemail
“Hi, I keep calling and getting a message that your office is closed, and am kind of confused because on Friday the message said it was open. Can someone please call me back and let me know if you’re closed or open?”
Thursday, August 3, 2023
Fun with Google
My 10:30 came in because when she hears running water she has to pee, and she read online that this means she has a brain tumor.