Mrs. Lenz: "Yeah, I think I left my sunglasses there last week. Did you find them?"
Annie: "No, we haven't seen any."
Mrs. Lenz: "I think I left them in the bathroom there."
Annie: "The bathroom in our office?"
Mrs. Lenz: "No, the one in the first floor lobby, across from the elevators and water fountain."
Annie: "Oh, that's not part of our suite. I have no idea."
Mrs. Lenz: "Can you connect me to the phone in there, so I can ask someone?"
Annie: "There isn't a phone in the bathroom."
Mrs. Lenz: "Then how am I supposed to get my glasses back?"
Annie: "Let me give you the number for the building management company."
Mrs. Lenz: "That seems excessive. I don't know why you can't just call whoever is using the bathroom right now and see if they have my sunglasses."
Annie: "There isn't a phone in there. And if you left them last week it's pretty unlikely they're still there. They clean them twice a day."
Mrs. Lenz: "You aren't being very helpful."
9 comments:
I am shocked that Annie didn't drop everything and run all over the building looking for Mrs. Lenz's sunglasses! Where is the customer service? (sarcasm font = on)
Poor Annie ~ I hope she didn't give herself a concussion from banging her head on the desk!!
And why doesn't the restroom have its own phone? How can you expect a person to use an area that is not completely connected to every other human on the planet?
I just wish she'd told Mrs. Lenz that she hadn't left the sunglasses there because Annie had checked the video footage of her "visit". See what her reaction was then.
"Wait- if there's no phone in the bathroom, then what was I talking on and who was I talking to?"
Aw........LOL
From personal experience, when I used to take my kid over to the university for advanced kid classes, the second floor restroom window ledge --down the hall from the auditions room was often inhabited by someone's misplaced cell phone, and I was pretty adept at trying to figure out to whom it might belong by opening it up and calling someone the person had called. ("Hello. I found this cell phone here in the bathroom here at the university and I want to return it to the person it probably belongs to. Can you give that person a call, please, and tell them I'm leaving it with the building security? Or, since I'll be here for a while, have them call me back on this phone and tell me where to leave it, please.")
Now, I have one of those devices and am terrified to lose it because 1. I don't lock it--don't know how to lock it, and wouldn't remember the password to unlock it if that's what it requires, and 2. one of my employers seemed rather free to suggest that I email them back and forth about work-related issues, and I don't want the responsibility of hefty HIPAA fines just because I'm a fuddy-duddy about technology. (Don't worry, I don't use it for email OR text messages, nor do I leave voice-mails.)
But, yeah. Unless the Ms Lenz required the sunglasses to see to drive, she's got a nerve to impose on Annie's goodwill to even put up with the dingbattedness.
I see this a lot. People seem to think that 'helpful' means 'do exactly what I want, including bending reality to my assumptions'. I think Annie was very helpful, including providing the building management phone number and telling her about the cleaning schedule!
Verbal Ju Jitsu a skill learned by fewer and fewer in this era of contrarianism
Mary: Call me back in five minutes , I will run down and check
Marry Sitting at her work station for the next five minutes without moving
Mary: On receipt of the call Feigning slightly out of breath, Sorry Mrs. Lenz they weren't there
End of story.
I've done similar, but I chose the contact labeled Mom first, then Dad. If neither of those are listed, home or anyone labeled ICE (In Case of Emergency)
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