Dr. Grumpy: "Hi, you okay?"
Mary: "Yeah, but I'm stuck in traffic, there's a big wreck at 12th and Carson. Looks like a blue car smashed into a truck, and the intersection is closed. It's going to be a while. Sorry."
Dr. Grumpy: "I'm glad you're okay. Don't worry about it. I'll see you when you get here."
I wandered up to her desk and got paperwork ready for the new patient coming at 8:00, then began looking through some MRI reports. As I was sitting there a voicemail came in:
"Hi, I have an appointment 8:00, and I'm not going to be able to make it. Some asshole in a blue car rear-ended my truck on Carson street on the way to your office and..."