Ms. Newpatient: "Hi, I have an appointment for tomorrow, and have a question."
Mary: "Okay?"
Ms. Newpatient: "On your website it says you use Grumpyville Billing Service."
Mary: "Correct."
Ms. Newpatient: "You need to change that. I refuse to come in unless the doctor fires them immediately. They've turned me into collections for several other doctor's offices, and I'm tired of them doing that."
13 comments:
Grumpy's Pro Bono at your service?
Sounds like the patient needs to be fired before you see her...
WV: destorks = using birth control?
I guess you have a last minute opening for tomorrow?
Mary: "You might be a patient who would get on our nerves, so, don't come. I'm putting you down now as a refuse to come."
Dr.Grumpy, in 1970, my median nerve was severed in a car accident. I don't have any problem with it now, but why can't I play guitar like Eric Clapton???
I recommend cash up front with a self-bill option for her.
I heard paying your bill works really well for not going to collections. But that could be just a rumor...
Because the problem is obviously with the billing company...
So did she come in?
Hell, no.
Did she refuse to come in because you refused to change your billing service, or did Mary tell her to take a long walk on a short pier?
I think he's just trying to get you to treat his narcissistic personality disorder.
Talk about a red flag.
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