Annie: “Dr. Grumpy’s office, this is Annie.”
Mrs. Grave: “Hi, how much does Dr. Grumpy charge to do public speaking?”
Annie: “Um, I’d have to check with him, I’m not sure he does that. Is this for support group? He does those on occasion, but doesn’t charge.”
Mrs. Grave: “No, it’s for a funeral.”
Annie: “Excuse me?”
Mrs. Grave: “It’s for my grandfather’s graveside memorial service. My mom asked me to find someone to conduct it, and since grandpa died of a neurological disease I thought maybe a neurologist would be the person to call.”
Annie: “Was he a patient of Dr. Grumpy’s?”
Mrs. Grave: “No. I already called his neurologist, but they told me I should try a member of the clergy, but I like my idea better so am going through the phone book.”
Annie: “Hang on...”
Annie puts her on hold, walks down to my office, pulls me out from a patient visit to make sure I haven’t started some new business sideline she didn’t know about, tries to keep me from breaking into hysterics, walks back to her office.
Annie: “No, he doesn’t do this sort of thing.”
Mrs. Grave: “Do you have any suggestions? I mean, you’d think doctors should be the ones doing this sort of thing, wouldn’t you? I thought they teach this stuff in medical school.”