"Uh, no thanks, I don't want that either"

Yet another not-so-thought-out healthcare worker appreciation idea:

Thank you, M!

Strange substitutions

No idea how the store's shopping software thought these were equivalent, but here ya go:

Thank you, H!

Guest post

Hi, it's Frank writing today. Dad is talking to a patient on his computer, which involves him putting on a nice shirt for 10 minutes.

After my school closed the dorms and I came home, I got a job at local grocery as a courtesy clerk.

For those of you who don't know, we're the people who bag your groceries, carry them out to your car if needed, collect carts from the parking lot (and spray them with bleach these days), tell you where  applesauce is, clean up the latte you dropped and your kid's mess after he puked in the cereal aisle, sweep the floors, clean and restock the bathrooms, put back the detergent you left by the bread because you changed your mind, and occasionally stock shelves if that team is overwhelmed.

Obviously, this ain't a fun job, but it's a job. When I signed up I was just looking for some extra money and didn't expect to be on the front line of the toilet paper wars, but that's life.

My shift is usually with Stephanie, Mike, and Pete. Pete has Down's Syndrome, but does as good a job as anyone else and is a hard worker.

Anyway, at the end of the checkout row is an area with extra bags for us, the straps we use to bring in a train of carts, paper towels, and a bottle of hand sanitizer (chained down nowadays).

Yesterday Mrs. Bagg came in. She wanders in about twice a week and is always yelling that we bagged her groceries wrong and accuses every cashier of shorting her a penny or two.

This time she was angry that she couldn't find hand sanitizer (like ANYONE has it right now, unless you go one of those websites charging $35 for 8 ounces). Of course, she called over the supervisor to complain about it. Then she got angry that she couldn't have the bottle that's chained down for us and the cashiers to use.

While she was yelling about us not being able to provide her with a bottle, Pete walked in from collecting carts and spraying them off. He went over and spritzed some of the hand sanitizer on, then headed for the break room to get a drink.

Mrs. Bagg went over the edge. She blew up at my supervisor and yelled "YOU'RE LETTING WORTHLESS RETARDS USE IT? AND WON'T SELL IT TO PAYING CUSTOMERS? WHAT IS WRONG WITH YOU? WHAT KIND OF SCREWED UP COUNTRY IS THIS?"

Mr. Lettuce (he's the head of produce) immediately came over and told her to leave the store and that she wouldn't be allowed back. Stephanie, who was on her way out to get carts, began applauding (Mrs. Bagg accuses her of scratching her car almost every month). I went into the break room to make sure Pete was okay (he was). My manager gave Mrs. Bagg's cart to Mike and told him to go put her stuff back, since she wasn't allowed to buy it anymore and would have to go elsewhere.

As my Dad would say, "Fuck you, Mrs. Bagg." No one deserves to be treated like that, no matter what else is going on.

Seen in a chart

"Is that a back problem or are you happy to see me?"

- Thank you, K!

Shipping

I'll try to post when I can, but can't guarantee when. I'll do my best.

Anyway, I'd like to thank my reader SMOD for sending me this. He was trying to ship a package to a friend and was using the U.S. Postal Service website to figure out the cost. It had some, uh, surprising questions.

Insanity

Hey, gang due to the current state of insanity, and indefinitely having all 3 kids back under the same roof for the first time in years, and all that, I'm going to have to stop blogging for a while. Mainly because I have no time to write. See you in a few weeks!

Seen in a chart

Wednesday morning

Dr. Grumpy: "The next step will be..."

(Mrs. Paper digs through her purse and hands me a post-it note with a name and phone number on it).

Mrs. Paper: "I'd like you to call that doctor to update them on my case."

Dr. Grumpy: "Um... is this your internist?"

Mrs. Paper: "No, she's a specialist in the condition I think I have. I want you to coordinate my care with her."

Dr. Grumpy: "Okay. I've just never heard the name."

Mrs. Paper: "She doesn't practice here. She's the chair of neurology at Ivory Tower Hospital in Farfaraway."

Dr. Grumpy: "Does she know you? Have you seen her as a patient?"

Mrs. Paper: "No, but I saw her interviewed on TV this morning and she seemed to be pretty smart."

Dr. Grumpy: "I..."

Mrs. Paper: "Why aren't you calling? I think you should have her on speaker phone for my visit today."

Dr. Grumpy: "Look, in all fairness, I'm not going to call a doctor who's never seen you, who doesn't know me, who's in another state, at the drop of a hat. This person is likely very busy. If you want to set up a second opinion appointment with them and have me send records, that's different."

Long pause

Mrs. Paper: "You realize I'm going to have to mention your unhelpful attitude in a Yelp review."

Department of Redundancy Department

Seen in a chart, in a section about a patient's fluid intake:

Breaking news!

From around the globe, Dr. Grumpy's crack team of reporters bring you the stories that shape your world.

DATELINE: Scotland

Matthew Davies, age 47, failed in his attempt to rob a Bank of Scotland office in Dunfermline.

Armed with a meat cleaver (which he'd hidden inside a pillow case) Mr. Davies approached the counter, pulled out the meat clever, and demanded money.

At that point he cleverly tried to conceal his identity by pulling the pillow case over his head.

Unfortunately, Mr. Davies had forgotten to cut eye holes in his disguise, and therefore now he couldn't see. So he removed the pillow case allowing the teller, and cameras, to get a good look at him as he brandished the cleaver.

He escaped with almost £2,000, then walked home, followed by a witness. On the way he stopped to briefly play with someone's dog before going upstairs to his apartment. Which is where police arrested him a short time later.

In a moment of understatement, his defense attorney said his robbery plan was "one that, when looked at objectively, was unlikely ever to go successfully."

Mr. Davies pleaded guilty and has been sentenced to 4 and 1/2 years behind bars.

It's unknown if the dog will be allowed to visit him.

Quote of the day

"I am not a hypochondriac. I am being proactive about my health. Back to my list, item 27..."

Mary's desk

Ms. School: "Hello?"

Mary: "Hi, this is Mary, at Dr. Grumpy's office. We need to reschedule your appointment."

Ms. School: "When is it?"

Mary: "July 16, at 2:30. Dr. Grumpy was notified today he has to spend that afternoon at a research department meeting."

Ms. School: "Well, this is inconvenient."

Mary: "I'm sorry, but fortunately it's scheduled for July, so we have plenty of slots still available then. We can see you that morning, pretty much anytime between 8:00 and noon. If mornings don't work I have every other afternoon that week open right now, too."

Ms. School: "I really don't like you calling me at the last minute to reschedule this. I have a life and plans, too."

Mary: "That's why I'm calling you now, not at the last minute. It's February 7th. The appointment is over 5 months away, so there are plenty of other open slots around it. You can also move it up to next week if you prefer."

Ms. School: "I'm not happy about this... I think I need a more reliable neurologist. I can't do last-minute changes. Just cancel the appointment all together. I'll send you a release when I find a more considerate doctor. I have a life, too, you know."

Hmmmm.......

I was doing a marketing survey last night.

This is a treatment for depression that hadn't occurred to me...

Annie's desk

Annie: "Dr. Grumpy's office, this is Annie."

Mrs. Shaking: "I saw Dr. Grumpy last week, and he sent my refill to my mail order pharmacy, and IT STILL HASN'T GOTTEN HERE! They say they deliver within 3 days. This is unacceptable."

Annie: "Have you called them?"

Mrs. Shaking: "Yes! They said they're still waiting for you to give them more information! This is very upsetting that your office has dropped the ball like this. I demand you call them right now and fix this! I need my medication!"

Annie: "Let me put you on hold while I call them."


Annie puts her on hold, dials the doctors-office line to the mail-order pharmacy.


Phone person: "Thank you for calling BigAzz Pharmacy physician's line."

Annie: "I'm calling from Dr. Grumpy's office. We sent you a script last week for Mrs. Shaking? She's called here and says she hasn't received it yet."

Phone person: "Let me see... It looks like we haven't shipped it yet because she's refusing to give us any payment information."

Annie: "WHAT?"

Phone person: "Yes... She's called 3 times in the last 2 days, each time demanding we send it, but then refuses to give us a credit card number so we can bill her the copay of $40."

Annie: "Sorry, I had no idea."

Phone person: "In fact, it looks like yesterday she told us to bill your office for it, and we refused."