Friday, April 30, 2010

Attention patients!

I have nothing against dogs. I have 3 of them. I am a dog person.

And I really don't mind if you bring a small dog to the hospital to comfort a sick person.

But if you do, and a neurologist comes in the room to round, please try to restrain Li'l Cujo when he lunges across the room, barking and growling, to take a piece out of my ankle.

Fortunately, it stopped bleeding quickly, and a band-aid covered it.

Please fax your "harmless little cuddly-wuddly's" rabies shot records to my office today.

Thursday, April 29, 2010

Mary's Desk, April 29, 2010

"No, ma'am, your Local Grocery Shopper's Club card is NOT an acceptable form of paying your doctor visit co-pay, nor does it get you any sort of discount here."

Mind reading

Dr. Grumpy: "Do you get nauseous when you have a headache?"

Mr. Apap: "I don't know. You're the professional here."

Evolution in reverse

Cell phones, and our love/hate relationship with them, are a popular blog topic. Rude patients/customers/doctors who conduct routine calls solely to inconvenience those around them are a popular gripe topic. But that aspect of the damn things isn't what I'm bitching about today.


Millions of years have gone into humans figuring out how to survive danger and carry on the species. But modern technology has turned the clock backwards on this.

In the 1980's video cameras become cheap and widely available. Suddenly, instead of frantically running away from tornadoes, every bozo suddenly felt the need to stop and shoot movies of them, hoping to get 5 minutes of fame on the local news. I'm not talking about trained stormchasers here. These were always local yokels in a car, with their terrified kids screaming in the background, who pulled over to get some once-in-a-lifetime shots of an oncoming funnel cloud as it destroys their house. Nice work.

Similar videos popped up with every earthquake. "Hey! The house is shaking! I'm gonna film this for a minute, then check on the kids!"

But the phenomenon has gotten worse with the invention of the cell phone camera.

Besides the obvious dangers of distracted driving, now every disaster is accompanied by people frantically whipping out cell phones. Some take pictures of it. Others feel it's a great time to call friends. "Yeah, the building is on fire. You wouldn't believe it. I should probably leave soon. How was the poker game last night?"

It's obvious to anyone that you can run faster if you swing BOTH arms. So if you're running for your life, it would seem counter-intuitive to swing only one. Right? Now let's look at this screen shot from CNN earlier this year, of people fleeing aftershocks of the Chilean earthquake.




Yup. Both of them are running, and talking into cell phones (not to mention the person who stopped to take their picture).

"Yeah, It's a bad aftershock. I hope it doesn't knock over the cell phone transmitter antenna. If it does, I don't know how I'll be able to call Marta to tell her about the aftershocks."

Imagine you're a prehistoric man in a cave. Suddenly a saber-toothed tiger walks in. Your reaction, sensibly, is going to be either to run like hell or find a club. Somewhere along the line our intelligence allowed us to survive these encounters.

But nowadays people are different (I'd like to thank my reader, Lee, for sending this):


'A bobcat walks into a bar . . .'
March 27, 2009, 6:55 p.m.
The Arizona Republic

COTTONWOOD, Arizona- A bobcat walked into a roadside bar in Cottonwood.

What happened next was not a joke but "pandemonium," two or three minutes of chivalry, cell phone cameras and people jumping on top of pool tables to get out of the way. When it was over, two people were scratched and bleeding, and the rabid bobcat was killed by police in a parking lot on Main Street.

At about 11:40, three people walked out of the Chaparral, a neighborhood bar with signs for Schlitz, Budweiser and Coors over the entrance. Tuesday is free-pool night.

"I said good night," said bartender Scott Hughes, 41. "Next thing I know, they are running back in, followed by a bobcat. One jumped on the pool table, and two more jumped onto the bar."

The bobcat chased two people around a pool table. That's when people took out their cell-phone cameras to get a picture.

People talk about the degradation of morals and the end of society. Hell, we've survived a lot, and I'm not worried about political hysteria from either side.

But sheer stupidity is another issue.

Wednesday, April 28, 2010

Wednesday night, 6:49 p.m.

"Hi, this is Hank Bozo. I just found an old message on my cell phone reminding me to come to my appointment with Dr. Grumpy on March 19. Can someone please call me back and let me know if I showed up for it, and if I did, what we decided to do. If I didn't show up for it, I want to make another appointment. Thank you."

Dim bulb

Dr. Grumpy: "Any chance you might be pregnant?"

Miss: Notbright (whipping out cell phone): "I don't know. Let me call my mom and ask her."

Tuesday, April 27, 2010

Dear Drug Company,

I'm sure Cimzia is a good drug.

And, since patients have to inject it into themselves, I think it's great that you put together a demo kit to teach them how to do it.

I can understand that your demo kits don't have the real drug in them. I mean, this is an expensive monoclonal antibody with a short shelf life. You don't want it sitting in a doctor's cabinet collecting dust. So it makes sense to have a non-drug demo for teaching purposes.

There are a lot ways this could have been labeled. Like "does not contain real drug" or "do not inject the demo product" or "for demonstration only, do not inject."

But, in all honesty, putting "not for use in humans" on the demo drug's packaging IS NOT going to inspire patient confidence in your product.


Another day, another...

Dr. Grumpy: "How are your seizures doing?"

Mr. Shakin: "I've had 3 in the last few months."

Dr. Grumpy: "What Depakote dose are you on?"

Mr. Shakin: "I'm not taking anything."

Dr. Grumpy: "What! Why not?"

Mr. Shakin: "I ran out of pills in February."

Dr. Grumpy: "Let me look... In January you called to ask me to mail you a 90 day script, and I did."

Mr. Shakin: "Oh. I never got it. So I ran out."

Dr. Grumpy: "WHAT?!!! How come you didn't tell me? Why didn't you call me to ask for a new script?"

Mr. Shakin: "I didn't know I was supposed to."

Mary, come shoot me. Now.

Dr. Grumpy: "Are you allergic to any medications?"

Mr. Skin: "Yeah, that one that gives me a rash."

Dr. Grumpy: "Do you know what it's called?"

Mr. Skin: "No, but I'm not taking it anymore."

Dr. Grumpy: "What medication are you taking now?"

Mr. Skin: "The one that doesn't give me a rash."

Naked Terror

Quick! What is It?




Looks like a soap dispenser, huh? WRONG!

It's actually a battery-powered shower-cleaning device that sprays foaming suds around your shower after you're done. Of course, I know that NOW. I didn't know it yesterday.

While I was on call this weekend, Mrs. Grumpy installed one in our shower, and didn't mention it to me.

So yesterday morning, I was showering away in the dark (I get up early, and shower in the dark so the lights don't wake up the kids). In the dim glow of the night-lite I noticed this gadget hanging there, looking suspiciously like a soap dispenser. So, to lather up, I pressed the big blue button on the front, and put my hand under it.

Nothing came out. Instead the thing began beeping REALLY LOUD.

BEEP!

Holy shit! What the fuck kind of a soap dispenser is this?

BEEP!

Crap! Why is it beeping? It's going to wake up everybody! How the hell do I make it stop?

BEEP!

Fuck! There has to be a button or switch or something to turn it off! I'll press the blue button again!

BEEP!

That didn't do anything. Shit, I can't see if there's another button to make it stop!

I leaned forward, feeling it all over to try and find a switch.

BEEP!

After the 5th BEEP! the little blue thing on the bottom suddenly spun around, spraying shower-cleaning foamy stuff in a circle around it, covering the shower, the tiles, and my eyes, which were about 2 inches in front of it as I frantically tried to find a way to make it stop beeping.

It burned like hell. I screamed and fell backwards, and some shampoo bottles fell on me with a loud clatter. Snowball started barking. In the panic I tried to get to a sink to wash my eyes out, before I realized that I was already in a shower with water pouring down.

As I rinsed my eyes out the lights went on, and I became aware that I'd woken up the whole house. Wife, kids, dogs, and all.

I'm going to stick with bar soap from now on.

Monday, April 26, 2010

Sympathy

Dr. Grumpy: "How's your stress level been?"

Miss Accountant: "Horrible. The bitch I work with had a heart attack and died during the last week of tax season. So I had to do all the work myself."

Nurses...

Are AWESOME.

I'm a doctor. We get all the glory. And credit. And guess what? We only deserve part of it.

I started out in medicine in the mid-80's, volunteering at an ER. And the biggest shock to me was learning how much of what happens in a hospital is nurse territory. Us doctors will see you from 5-30 minutes a day (30 is A LOT), depending on how sick you are. And the rest is the nurses.

They come in all shapes, colors, and sexes. Yes, there are a few idiots out there, that I take shots at in this blog. And there are idiot doctors, too. Idiots are in all fields, but the majority of nurses are damn good.

They're the ones making sure you get your pills, checking that your vital signs aren't dropping (and doing what they can to save your ass initially if they are, of which calling a doctor is only one part). They make sure you don't fall down and break something. If you start barfing, us doctors will run out of the room and the nurses will rush in. They change your wound dressings and start your IV line. They'll bring you a warm blanket. And clean disgusting things off you. Even if you're drunk. Or delerious. Or mean. And through all of this they try be friendly and positive. Even though you aren't their only sick patient.

I respect nurses A LOT. I learned early on that they're key to being a good doctor. You piss off the nursing staff, and you'll have a miserable career at that hospital. Respect and treat them well, and you'll never regret it. They're as important to being a good doctor as your medical degree. Maybe more.

If you come out of medical school with a chip on your shoulder against nurses, you better lose it fast. Because they will make or break your training, and often know more than you do. Be nice and they'll teach you. A good neuro nurse is often a better inpatient neurologist than some doctors I've met.

I remember a guy named Steve, who was an intern with me a long time ago. He had his head up his ass about being a doctor, and saw nurses as lesser scum. We were only a few months out of med school, and as we were writing chart notes one morning a nurse came over and asked if he'd go listen to his patient's heart. With icy contempt, and not even looking up from the chart, he said "I don't have to listen to his heart, because I looked at his EKG." They ain't the same thing, dude. If he'd listened he might have noticed that the patient had developed a loud murmer in the last 24 hours. When the attending caught it a few hours later, Steve got his ass chewed out. If he'd taken the nurse's advice, and listened, he wouldn't have gotten reprimanded by the residency board.

I talk about my Bible a great deal in this blog. Here's a quote from it: "Working with a good nurse is one of the great joys of being a doctor. I cannot understand physicians who adopt an adversarial relationship with nurses. They are depriving themselves of an education in hospital wisdom."

Those doctors are also depriving themselves of friends. On a shitty day on call, sometimes all it takes is a sympathetic nurse to temporarily add you to her patient list, steal you a Diet Coke from the fridge, and let you cry on her shoulder for 5 minutes. It doesn't make the day any less busy, but helps you absorb the punishment better.

What got me started on this?

While I was rounding this weekend, a grateful patient's family brought the ICU nurses a box of donuts, and so the staff was picking through them. One said "Oh, this kind is my favorite, it has cream filling."

And some pig in one of the rooms yelled "Hey, babe, I got my own kind of cream-filled dessert in here! Come have a taste!"

You say that to a waitress, and you'd likely get your ass kicked out of the restaurant.

You say that to a co-worker, and you'd be fired and/or sued for harassment.

You say that to a lady in a bar, and you'll likely get a black eye.

And what did the nurse do? In spite of the fact that the guy was obviously a detestable jackass, she went in his room, turned off his beeping IV pump, and calmly told him that he would not talk to her that way.

And I admire the hell out of that.

Nursing is a damn tough job. And the people who do it are tougher. And somehow still remain saints.

While this post isn't about them, there are a lot of other unsung heroes who are part of the hospital team- pharmacists, social workers, nursing assistants, EMT's, respiratory therapists, X-ray techs, lab techs, physical/occupational/speech therapists, housekeeping staff. And many more.

Sunday, April 25, 2010

On call- Idiocy

Dr. Grumpy: "This is Dr. Grumpy, returning a page."

Dr. Internist: "Hi, I'm the hospitalist taking care of Mrs. Dizzy. You saw her this morning, and wrote that it was fine with you for her to go home."

Dr. Grumpy: "Yes."

Dr. Internist: "I'd like to send her home, but just wanted to check with you."

Dr. Grumpy: "Fine with me."

Dr. Internist: "Does she need any more neurological tests while she's here?"

Dr. Grumpy: "No. Why? do you think we missed something?"

Dr. Internist: "No, but just wanted to make sure you didn't have any other neuro-testing-things you wanted to do."

Dr. Grumpy: "No."

Dr. Internist: "Okay. Good. In that case, I'd like to send her home. Are you okay with that?"

Dr. Grumpy: "Yes."

Dr. Internist: "Cool. Thanks for calling me back so quickly."

On call- Sunday morning.

Phone guy: "Drs. Brain & Nerve's answering service, can I help you?"

Dr. Grumpy: "Yeah, this is Dr. Grumpy, covering for Drs. Brain and Nerve. Are there any consults holding overnight?"

Phone guy: "Umm. Let me look. Yeah, 3. So you have another consult for them? Can I have the name?"

Dr. Grumpy: "No, I need the names of the ones you've been holding overnight."

Phone guy: "Is the new consult for Drs. Brain and Nerve? Because Dr. Grumpy is covering for them, and will see the patient."

Dr. Grumpy: "No! This is Dr. Grumpy!"

Phone guy: "Oh, so the new consult is for Dr. Grumpy directly? He doesn't use our service, but I can give you his office number."

Dr. Grumpy: "I AM DR. GRUMPY!"

Phone guy: "Dr. Grumpy? Are you calling in for the overnight consults?"

Dr. Grumpy: "YES!"

Phone guy: "I'm sorry sir. You should have said that in the first place."
 
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