Saturday, November 15, 2025

Night at the Opera

Hi, this is Marie.

Besides my regular job, I've been working part-time at Local Playhouse. I handle ticket sales, field calls about showtimes, and tell people the restrooms are down the hall on the right.

 

(phone rings)

Marie: "Local Playhouse box office, can I help you?"

Ms. Cranky: "Hi, I need to get a refund on some tickets."

Marie: "Okay, when is the show? Are you able to bring them down here?"

Ms. Cranky: "Yes, I can bring them over tomorrow, am I able to get a full refund?"

Marie: "That depends on the show, and when it is."

Ms. Cranky: "It's 'A Shoggoth on the Roof.'"

Marie: "Hmmm... I don't see that on our schedule. Did you call the right theater? This is Local Playhouse."

Ms. Cranky: "Yes, I've got the tickets right here. They were for July 23, 2017."

Marie: "Um, we don't give refunds on tickets from past productions. We can't resell them."

Ms. Cranky: "That's ridiculous. They've never been used. They're in good condition. I must have forgotten about them and never gone to the show. I found them today when I was cleaning out a drawer."

Marie: "I'm sorry, but we can't give you a refund on them."

Ms. Cranky: "Now what am I supposed to do? I've already called every scalper in town and they won't take them either! People like you are why theater is dying!"

(click)

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