Guy walks in, comes up to front desk.
Mary: "Hi, can I help you?"
Pete: "Hello, I'm Pete, I have an appointment with Dr. Grumpy at 1:45."
Mary: "Okay, let me have you fill this out... pens are over there... Can I get a copy of your insurance card?"
Pete: "Sure."
He hands over his card, starts doing the form.
Mary: "Oh, you work for Deuce Brown Plumbing. That's a big company, I think you guys have been to my house a few times."
Pete: "Yeah, we have people all over Grumpyville. I'm covering for this part of town today. Here's your form back."
Mary: "Thanks, here's your card back. Have a seat and the doctor will be out in a few minutes."
Pete sits down, picks up a magazine. His phone rings.
Pete: "Deuce Brown plumbing, this is Pete... Yes... A septic tank? Yeah, we... yeah, that doesn't sound good... overflowing out into your living room... hang on. Excuse me, uh, Mary?"
Mary: "Yes?"
Pete: "Can I reschedule my appointment? Sorry, but I have a work emergency. A lady has..."
Mary: "Yeah, that's fine. Why don't you take care of her, I understand. You can call back later."
Pete: "Thanks... I'll be there in about 15 minutes ma'am... yeah, uh, I'd probably take the dog outside and hose him down..."
Pete ran out of the office.