Tuesday afternoon
Mary: "Dr. Grumpy's office, this is Mary."
Ms. Loid: "This is Amy Loid, and I want to cancel all my future appointments with Dr. Grumpy!"
Mary: "Okay, I can do that, let me..."
Ms. Loid: "He told me and my family that I have Alzheimer's disease, and now they won't let me drive! I'm going to get a second opinion from someone competent!"
click
Thursday morning
Mary: "Dr. Grumpy's office, this is Mary."
Ms. Loid: "This is Amy Loid. I need to make an appointment to see Dr. Grumpy, I need to find a new neurologist.
Mary: "Uh... I... okay, let me check with the doctor about this, we're, um, busy with the new year and all."
Ms. Loid: "I hope he'll take my case. I really need a second opinion. The last neurologist I saw was a bozo who said I had Alzheimer's and shouldn't be driving."
