Wednesday, September 15, 2010

E-prescribing idiocy

I bitch about it. The Angry Pharmacist bitches about it. This is nothing new.


But yesterday afternoon I discovered a whole new reason to hate e-prescribing.


I have a lady who takes Fukitol 3mg, four times a day.

Fukitol only comes in 1mg pills. So she takes 3 pills, four times a day.

So 12 pills each day. OR 360 pills in 30 days.

HOWEVER, her insurance requires her to use Lostinthe Mail-Order pharmacy.

Like most mail-order pharmacies, this one only sends out 90 day pill supplies at a time.

So Mrs. Patient asked me to send it by e-script to Lostinthe Mail pharmacy.

12 pills x 90 days is 1080 pills. So I just transmit a script for 1080 pills.

Sounds easy, huh?

The online thing rejected the script, on the grounds that it won't allow pill supplies of more than 999 pills at a time.

I tried submitting it for 2 scripts of 540 pills each. It wouldn't allow 2 scripts of the exact same thing.

So I submitted it for 999 pills for 90 days, and figured Annie would just tell the patient the reason for this, and we could make up the difference with samples.

Of course, the online e-script program rejected this, too, and pointed out that a 90 supply for the patient is 1080 pills. It even asked me to resubmit it for that amount.

Which I did. And it was promptly rejected for being > 999 pills.

Catch-22.

I mailed a written script for 1080 pills to the patient and told her to send it to them. And scream.

Tuesday, September 14, 2010

Let's hope you aren't

Dr. Grumpy: "Does the hand pain wake you from sleeping?"

Mr. Carpal: "Sometimes."

Dr. Grumpy: "Does it bother you when you're driving?"

Mr. Carpal: "Why would I be driving while I'm sleeping?"

The joys of search engines

A doctor in my area died last week. Dr. Pissy and I were wondering what happened, so I typed his name into a search engine.

These were the first 3 links that came up:

1. Read the obituary for Dr. Unusualname.

2. Sign the online memorial book for Dr. Unusualname.

3. Make an appointment to see Dr. Unusualname.

Monday, September 13, 2010

Afternoon patient at Dr. Grumpy's

Mrs. Cuticle: "Harold! Stop chewing your fingernails! We're at the doctors!"

Mr. Cuticle: "Shut up! I'm hungry!"

Hmmm...

While I was at the hospital yesterday, I stopped in to read some EEG's. The studies always have a cover sheet attached, giving me a brief patient history. One had this on it's paperwork:

"Indication: Patient has spells of "tripping out" when he drinks heavily and smokes marijuana. Dr. Local ordered the study to make sure they aren't seizures."

Sunday, September 12, 2010

Boob job

I got dragged in to the hospital today to see a patient, and was walking by the cafeteria.

The sign in front listed today's special as:

"Italian style roasted breasts, with rice."

Saturday, September 11, 2010

Hygienic Horrors

It is a really scary, when catching up on the laundry, to realize that in the last 8 days your son has worn only 2 pairs of underwear.

How about a cheeseburger for stroke awareness?




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For various reasons this has been a CRAZY week at my office, and I'm still trying to catch up. So while I'm attacking the giant Pileofdictations Monster, I'm putting up this gripe sent in by Stacey, who's a radiology tech. At least that's what she says. For all I know she's another yak herder in the next valley over from me.

I was walking over to the fitness center on campus today when I was accosted by 3 women at a little sidewalk booth.

They were having a bake sale to raise money and awareness for heart disease. One women piped up as I walked by...she asked me if I would buy something to support their cause.

They were selling cupcakes, BIG cookies, thick slices of chocolate cake, and pastries. To raise money to fight heart disease. And they wanted me to support this fight by contributing to my own vascular risk.

I lost it. I said "Are you kidding me? Obesity is a major cause of heart disease! Don't you think that maybe, just maybe, you should be selling something healthy? Maybe you should try selling something healthy to promote heart health, awareness and raise money at the same time".

They all looked at me like I'd just bitten the head off a puppy and spit it on the sidewalk.

Finally one of them said "Well, we have oatmeal raisin cookies... they're kinda healthy..."

Friday, September 10, 2010

This could mean a lot...

From a patient intake form yesterday afternoon.

(click to enlarge)


Thursday, September 9, 2010

Delay in game

I went up front to get a patient from the lobby.


Dr. Grumpy: "Mrs. Fourdown? Come on back to my office."

Mrs. Fourdown: "Oh dear. Can you take someone else ahead of me?"

Dr. Grumpy: "No, you're the only one here right now, and it's time for your appointment. Is something wrong?"

Mrs. Fourdown: "No, but I just started a crossword puzzle."

Annie's desk, September 8, 2010

Mr. Jade: "So what's my sed rate?"

Annie: "5".

Mr. Jade: "Is that good?"

Annie: "Yes".

Mr. Jade: "Did you ask the doctor?"

Annie: "Yes. He said 5 is fine."

Mr. Jade: "Was that today that you asked him?"

Annie: "This morning."

Mr. Jade: "Is 5 in the normal range?"

Annie: "Yes."

Mr. Jade: "What is the normal range?"

Annie: "Less than 20."

Mr. Jade: "So that's less than 20?"

Annie: "Yes."

Mr. Jade: "Which is normal, right?"

Wednesday, September 8, 2010

Things that make me grumpy

B12

Sounds simple, huh?

1 letter, 2 numbers. One of the B vitamins. It's important in a number of body functions, particularly the nervous system and blood cell production. It's in pretty much all meats and vegetables, and multivitamins you can buy.

To me, it's also a good example of what's wrong in health care.

Let's take Mrs. Olde.

She goes to her internist, and is complaining of feeling weak and tired. So he checks a B12 level, thyroid labs, and other stuff.

A week later, she's out with some friends, and trips in a movie theater. She breaks her leg, and lands in ER. She gets admitted to the hospital.

There she mentions that she feels weak and tired to the admitting hospitalist. So, with the usual pre-surgical labs, she checks a B12 level, thyroid labs, and other stuff.

She does fine in surgery, but afterwards has a mild anemia, which doesn't improve. So after she gets out of the hospital she goes to a hematologist. This doctor doesn't have any of the previous tests, and so orders another B12 as part of the work-up.

While she's recovering, she's taking Percocet for her broken leg. She mentions to her daughter that her memory is foggy, and so the daughter takes her to see a neurologist.

The patient comes to the neurologist. He thinks the problem is due to Percocet, but to cover himself he orders a head CT. Since he doesn't have access to her hospital records, and she doesn't have any of her previous labs with her, he orders a bunch of blood work, including a B12, thyroid labs, and other stuff.

Story over.

Now, a B12 level, according to Local Lab, costs $198. So this lady has had 4 done, for a total of $792, in less than a month. B12 levels generally don't change that dramatically in a month, so only 1 was really needed (yes, I know some of you are thinking a methylmalonic acid level is more useful than a B12, and I agree with you. But that's not the point here. And try getting Medicare to pay for an outpatient methylmalonic acid).

$198 isn't that much, is it? But multiply it by thousands of patients a month with similar stories. That's a HUGE amount of money wasted. And then extrapolate it to many other redundants tests: CBC's, TSH, chest X-rays. And then add pricier items (though not as commonly reduplicated) like CT's and MRI's.

I generally don't order labs if I know a patient has recently had them. I try to get the old records, then order anything I need that hasn't already been done. But many docs don't do that. And sometimes the patients are less than helpful. They forgot they had stuff done 2 weeks ago. Or don't remember the name of the doctor/hospital who did them, making it impossible for me to track them down (you'd be amazed how many times people have no idea what hospital they were in recently, or what doctor ordered their tests).

I'm guilty of this myself. Yesterday I admitted a guy to the hospital, who told me his outpatient work-up hadn't included any labs. So I ordered a bunch. This morning I came into my office to find everything I had done last night was also done 3 days ago, and was sitting on my fax machine. According to the hospital labs, the total cost on these duplicated labs was $1278.

I don't think the patent did this intentionally. He'd either forgotten, or (and this is common, believe it or not) thought that the labs his internist ordered wouldn't be ones a neurologist would want, and therefore didn't count.

Redundant tests, I think, are a huge waste of money. I'm not sure what the answer is here.

Some would say we need to have ALL these records in a humungous database, searchable from anywhere, and protected by elaborate security checks. This would likely be the best answer, but I think all of us have huge concerns about the security and privacy issues involved.

Better communication between doctors would help. You have no idea how much I appreciate it when a referring doctor sends labs and test results in advance, or even with the patient. That way we all save time, money, and blood on further tests.

Another option is to put the patient in charge of their records. Some are good at this, bringing copies of labs going back to their childhood. But most don't. Giving them a memory stick or CD with past tests sounds good, but those things can be forgotten. Or lost. Or not work on a different type of computer.

I don't have an answer for this. I wish I did. A good solution on a large scale would likely save a huge amount of time, money, and aggravation for all of us.

Tuesday, September 7, 2010

Yes, I have kids

I have a patient who always starts his sentences with a long "Ohhhhhh..."

Like this:

Dr. Grumpy: "How many physical therapy sessions have you had?"

Mr. Star: "Ohhhhh... maybe 5 or 6."


And I have to say, when he does the "Ohhhhhhh..." thing, it's REALLY hard not to yell "Who lives in a pineapple under the sea?"

Tuesday morning, 1:55 a.m.

Dr. Grumpy: "This is Dr. Grumpy, returning a page."

Mrs. Wokeme: "Yes, I see you for migraines, and I have one. What should I do?"

Dr. Grumpy: "Didn't I give you a prescription for Painbegone? Have you tried one?"

Mrs. Wokeme: "No, but I have the package right here. It says to take as needed for migraine."

Dr. Grumpy: "So take one, if you have a migraine."

Mrs. Wokeme: "Okay. I just wanted to be sure. I thought I once read that 'take as needed' was some sort of medical code meaning I should call the doctor first."
 
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