Sunday, June 26, 2016
Friday, June 24, 2016
Wednesday, June 22, 2016
Technophobe
Mary: "Dr. Grumpy's office, this is Mary."
Mrs. Analog: "Yes, I faxed you a copy of my records last week, and Dr. Grumpy decided not to take my case. So I'd like them back."
Mary: "He deleted them already, I'm sorry. If we're not going to be seeing you, we don't keep a copy."
Mrs. Analog: "WHAT? You should have just mailed them back!"
Mary: "Ma'am, you sent them to our digital fax number, so all documents faxed go directly to the e-mail. There were never any paper records here."
Mrs. Analog: "But you still could have mailed them back. I mean, how much effort would it have been to pull them out of the e-mail, put them in an envelope, and mailed them back to me? I'd have paid you for the postage."
Mary: "You... can't do that. It's a digital file."
Mrs. Analog: "Nonsense. And they were my only copy!"
Mary: "But... you said you faxed them. Isn't there a copy of them on your fax machine?"
Mrs. Analog: "Is there supposed to be? When I fax stuff the feeder just spits out paper on the bottom."
Mary: "Those are the things you just faxed."
Mrs. Analog: "Does that mean the paper is digital now? Can't you fax the email to me at least?"
Mrs. Analog: "Yes, I faxed you a copy of my records last week, and Dr. Grumpy decided not to take my case. So I'd like them back."
Mary: "He deleted them already, I'm sorry. If we're not going to be seeing you, we don't keep a copy."
Mrs. Analog: "WHAT? You should have just mailed them back!"
Mary: "Ma'am, you sent them to our digital fax number, so all documents faxed go directly to the e-mail. There were never any paper records here."
Mrs. Analog: "But you still could have mailed them back. I mean, how much effort would it have been to pull them out of the e-mail, put them in an envelope, and mailed them back to me? I'd have paid you for the postage."
Mary: "You... can't do that. It's a digital file."
Mrs. Analog: "Nonsense. And they were my only copy!"
Mary: "But... you said you faxed them. Isn't there a copy of them on your fax machine?"
Mrs. Analog: "Is there supposed to be? When I fax stuff the feeder just spits out paper on the bottom."
Mary: "Those are the things you just faxed."
Mrs. Analog: "Does that mean the paper is digital now? Can't you fax the email to me at least?"
Monday, June 20, 2016
Thud
Annie: "Dr. Gumpy's office, this is Annie."
Ms. Panic: "I need refills on all my meds! I just realized I'm out!"
Annie: "Okay... hang on... Looks like we have you on 3 of them. You need all 3?"
Ms. Panic: "YES! I'm all out!"
Annie: "Our schedule shows you have an appointment tomorrow?"
Ms. Panic: "I know! I'll be there! But please call these in now, I'M ALL OUT!!!"
Annie: "Okay, will do."
The next day...
Dr. Grumpy: "How you doing?"
Ms. Panic: "A lot better since I was last here! Thank you."
Dr. Grumpy: "Annie called in your refills yesterday. I guess you were out?"
Ms. Panic: "Yeah, I ran out a week or two ago."
Dr. Grumpy: "A week or two ago? Did you get them yesterday?"
Ms. Panic: "No, I decided not to. I don't think I really need them anymore."
Ms. Panic: "I need refills on all my meds! I just realized I'm out!"
Annie: "Okay... hang on... Looks like we have you on 3 of them. You need all 3?"
Ms. Panic: "YES! I'm all out!"
Annie: "Our schedule shows you have an appointment tomorrow?"
Ms. Panic: "I know! I'll be there! But please call these in now, I'M ALL OUT!!!"
Annie: "Okay, will do."
The next day...
Dr. Grumpy: "How you doing?"
Ms. Panic: "A lot better since I was last here! Thank you."
Dr. Grumpy: "Annie called in your refills yesterday. I guess you were out?"
Ms. Panic: "Yeah, I ran out a week or two ago."
Dr. Grumpy: "A week or two ago? Did you get them yesterday?"
Ms. Panic: "No, I decided not to. I don't think I really need them anymore."
Friday, June 17, 2016
Beam me up
Dr. Grumpy: "Is that Cochran with or without an E on the end?"
Mr. Trek: "No E."
Dr. Grumpy: "Okay."
Mr. Trek: "Zefram Cochrane has an E at the end."
Dr. Grumpy: "Who's that?"
Mr. Trek: "Sheesh. He invented the warp drive in 2063."
Mr. Trek: "No E."
Dr. Grumpy: "Okay."
Mr. Trek: "Zefram Cochrane has an E at the end."
Dr. Grumpy: "Who's that?"
Mr. Trek: "Sheesh. He invented the warp drive in 2063."
Wednesday, June 15, 2016
Uh..., yes?
Last night I was doing an online survey about the treatment of epilepsy, and this question came up:
Monday, June 13, 2016
Memories...
Years ago my father-in-law hit me up for Viagra samples. I was happy to give him some, but Viagra reps generally don't call on neurologists.
But, because I like the guy, and Christmas was around the corner, I asked my drug rep about it. She was able to have some shipped to me (probably thought they were for me). So I packed them up and mailed them to his house.
About 2 weeks went by, and I didn't hear from him. I began wondering if they were lost in the mail, so I called him. Turned out, due to heavy snow fall and being retired, they hadn't been down to their mailbox for 1-2 weeks. He thanked me for having sent them, and put his wife on the line to chat.
While she and I were talking I heard some crashing noises in the background, followed by a loud mechanical roar.
Dr. Grumpy: "What's all that noise?"
Mother-in-law: "No idea what he's doing. He tore up the garage looking for something, and then just ran out in the driveway with the snowblower. I wonder what he's up to?"
I told her I had to take a call from the hospital, and got off the phone.
Note: This post is just for the humor. For those who want to write in about the medical-legal aspects of this... It happened early in my career, when I was young and naive. Time and experience have taught me not to do things like this.
But, because I like the guy, and Christmas was around the corner, I asked my drug rep about it. She was able to have some shipped to me (probably thought they were for me). So I packed them up and mailed them to his house.
About 2 weeks went by, and I didn't hear from him. I began wondering if they were lost in the mail, so I called him. Turned out, due to heavy snow fall and being retired, they hadn't been down to their mailbox for 1-2 weeks. He thanked me for having sent them, and put his wife on the line to chat.
While she and I were talking I heard some crashing noises in the background, followed by a loud mechanical roar.
Dr. Grumpy: "What's all that noise?"
Mother-in-law: "No idea what he's doing. He tore up the garage looking for something, and then just ran out in the driveway with the snowblower. I wonder what he's up to?"
I told her I had to take a call from the hospital, and got off the phone.
Note: This post is just for the humor. For those who want to write in about the medical-legal aspects of this... It happened early in my career, when I was young and naive. Time and experience have taught me not to do things like this.
Friday, June 10, 2016
Fandom
Lady comes in.
Mary: "Hi, can I help you?"
Lady: "I have an appointment with Dr. Grumpy at 10:45."
Mary: "Oh, okay, you're a bit early. Have a seat and he'll take you back when he's done with the current one."
Lady: "Okay."
She walked over to the center table and combed through the 20 or so magazines on it, scanning the covers, then setting them down. Then she did the same with the handful of magazines and patient pamphlets piled on the 2 corner tables. Failing to find anything of interest, she walked over to the wall rack and carefully picked through the dozen or so magazines there before finding one she liked.
Then she sat down and, until called back for her appointment 20 minutes later, used it only to fan herself.
Mary: "Hi, can I help you?"
Lady: "I have an appointment with Dr. Grumpy at 10:45."
Mary: "Oh, okay, you're a bit early. Have a seat and he'll take you back when he's done with the current one."
Lady: "Okay."
She walked over to the center table and combed through the 20 or so magazines on it, scanning the covers, then setting them down. Then she did the same with the handful of magazines and patient pamphlets piled on the 2 corner tables. Failing to find anything of interest, she walked over to the wall rack and carefully picked through the dozen or so magazines there before finding one she liked.
Then she sat down and, until called back for her appointment 20 minutes later, used it only to fan herself.
Wednesday, June 8, 2016
Conundrum
I never know what to do with these.
MRI's and MRA's and all our toys are good. They can see stuff we never could, even 5-10 years ago. So, as they get better, they find more.
But that's not always good
I have a lady in her mid-70's. A few years ago her internist did a brain scan on her and found a small aneurysm. It wasn't related to her symptoms, but since he didn't know what to do with it, he sent her to me.
I reassured her that it wasn't anything. But, since some small aneurysms will grow into large ones, I'm stuck following it. Otherwise, if she drops dead of a ruptured aneurysm at some point, her family can sue me because I didn't look to see if it was getting bigger. CYA. This is defensive medicine at its finest, and, once you've been sued, you'll practice it, too.
Of course, she could refuse the test, but most people don't. As long as it's covered by their insurance, why the hell not?
So every few years I order a repeat study, though at this point it's starting to get silly. I mean, even if it were growing, surgery at this point would pose a bigger danger to her than the aneurysm. But she wants the test, her daughters want the test, and my personal feelings take a back seat to covering myself.
The repeat study this year was, of course, unchanged. Fine. I sent her a letter saying we'd repeat it in 3 years.
I got a call a few days later... from the hospital, asking me to come see her.
Leaving the MRI place she'd fallen while getting in her car, breaking her hip. Which needed surgery. So now she's in the hospital, post-op, and completely whacked out from unfamiliar surroundings and pain meds. So they needed a neurologist to come see her.
Am I medically or legally, at fault for this? Not really. But I still feel guilty about it. I mean, she could also have fallen at the grocery store or walking to her bathroom, with the same outcome. But, instead, she fell while having a test that I wasn't even sure was needed, but was somewhat obligated to order. Yes, she and her daughters insisted on having the scan, so it's their decision, too.
But I still feel bad. Because of guidelines and defensive medicine a nice older lady had a scan she didn't necessarily need, and in an odd way suffered a complication of it.
Will this change how I practice? Probably not. The culture of defensive medicine is so ingrained into American physicians that it's hard to do otherwise. But stories like this make me wonder what the real cost of it can be.
MRI's and MRA's and all our toys are good. They can see stuff we never could, even 5-10 years ago. So, as they get better, they find more.
But that's not always good
I have a lady in her mid-70's. A few years ago her internist did a brain scan on her and found a small aneurysm. It wasn't related to her symptoms, but since he didn't know what to do with it, he sent her to me.
I reassured her that it wasn't anything. But, since some small aneurysms will grow into large ones, I'm stuck following it. Otherwise, if she drops dead of a ruptured aneurysm at some point, her family can sue me because I didn't look to see if it was getting bigger. CYA. This is defensive medicine at its finest, and, once you've been sued, you'll practice it, too.
Of course, she could refuse the test, but most people don't. As long as it's covered by their insurance, why the hell not?
So every few years I order a repeat study, though at this point it's starting to get silly. I mean, even if it were growing, surgery at this point would pose a bigger danger to her than the aneurysm. But she wants the test, her daughters want the test, and my personal feelings take a back seat to covering myself.
The repeat study this year was, of course, unchanged. Fine. I sent her a letter saying we'd repeat it in 3 years.
I got a call a few days later... from the hospital, asking me to come see her.
Leaving the MRI place she'd fallen while getting in her car, breaking her hip. Which needed surgery. So now she's in the hospital, post-op, and completely whacked out from unfamiliar surroundings and pain meds. So they needed a neurologist to come see her.
Am I medically or legally, at fault for this? Not really. But I still feel guilty about it. I mean, she could also have fallen at the grocery store or walking to her bathroom, with the same outcome. But, instead, she fell while having a test that I wasn't even sure was needed, but was somewhat obligated to order. Yes, she and her daughters insisted on having the scan, so it's their decision, too.
But I still feel bad. Because of guidelines and defensive medicine a nice older lady had a scan she didn't necessarily need, and in an odd way suffered a complication of it.
Will this change how I practice? Probably not. The culture of defensive medicine is so ingrained into American physicians that it's hard to do otherwise. But stories like this make me wonder what the real cost of it can be.
Monday, June 6, 2016
Thursday, June 2, 2016
Relationships
This was scribbled on a patient info sheet, apparently from someone confused over their family who's who.
Which, of course, brings to mind this song...
Which, of course, brings to mind this song...
Wednesday, June 1, 2016
Germ theory
This past Saturday, Craig had a meeting at Ye Olde Burger Dive with some dads and other Boy Scouts to plan out their annual trip to Camp Wannahockaloogie.
I dropped him off and drove away. After I'd run errands for an hour or so, he texted he was done, and I went to get him. He came out, carrying a styrofoam take-home box, climbed in the Grumpymobile, and we headed home.
We chatted about the meeting, and camp, and the food at Ye Olde Burger Dive. When we got to that topic he asked "Hey, Dad, you want some fries?"
"Sure," I replied.
Craig opened up the styrofoam box and leaned over. It was full of fries and maybe a third of a cheeseburger. So I grabbed some fries and ate them.
Dr. Grumpy: "They have good fries."
Craig: "Yeah, I like them."
Dr. Grumpy: "You didn't finish your burger?"
Craig: "Are you kidding? I love their food. I put my whole lunch away."
Dr. Grumpy: "Huh? Then what's in there?"
Craig: "Oh, some kid named Jake got that but couldn't finish it, and then he had to leave halfway through the meeting 'cuz he wasn't feeling well. So I asked for a box to take his stuff home for Mello."