Mary: "Dr. Grumpy's office, this is Mary."
Mrs. Analog: "Yes, I faxed you a copy of my records last week, and Dr. Grumpy decided not to take my case. So I'd like them back."
Mary: "He deleted them already, I'm sorry. If we're not going to be seeing you, we don't keep a copy."
Mrs. Analog: "WHAT? You should have just mailed them back!"
Mary: "Ma'am, you sent them to our digital fax number, so all documents faxed go directly to the e-mail. There were never any paper records here."
Mrs. Analog: "But you still could have mailed them back. I mean, how much effort would it have been to pull them out of the e-mail, put them in an envelope, and mailed them back to me? I'd have paid you for the postage."
Mary: "You... can't do that. It's a digital file."
Mrs. Analog: "Nonsense. And they were my only copy!"
Mary: "But... you said you faxed them. Isn't there a copy of them on your fax machine?"
Mrs. Analog: "Is there supposed to be? When I fax stuff the feeder just spits out paper on the bottom."
Mary: "Those are the things you just faxed."
Mrs. Analog: "Does that mean the paper is digital now? Can't you fax the email to me at least?"
Never heard of a rejection by a doctor where I live. How does that work? Can you be terribly sick and have all specialists just say "nah, not feeling it today"?
ReplyDeleteDoctors often decline referrals if it is outside of their specialty or area of expertise.
DeleteI work in Healthcare IT. This is what I deal with almost every day.
ReplyDeleteI was just thinking of this right now, how I have used up such and such quota of the amount of whatever I pay for on the cell phone or the android whatever to have this 'thing' that comes out of this device available to me whenever I turn on the button, and yet if I don't pay the bill it won't be there and there's no way I can 'reach' into the thing, and 'pull out' the thing that I want to show up on the screen of this metallic gadget that I can hold in my hand. Poor lady. Like Rip van Winkle, she's woken up from the centuries-long nap and found herself in lala-land. Scary.
ReplyDeleteThe world has become a very complicated place for University of Michigan Class of 1975.
ReplyDeleteThere is no amount of explaining that will ever make sense to Mrs. Analog. As usual, Mary needs a raise.
ReplyDeleteSusan in Dallas beat me to it... yet another raise for Mary!!
ReplyDeleteFax me up Scottie!
ReplyDeleteIn reply to kire at 4:12AM, if a physician feels like they cannot provide adequate care for a patient for any reason, then they have the right (nay, the obligation) to decline treatment. Of course, this doesn't apply to life-threatening emergency cases or in situations where there is no other specialist reasonably available to care for that patient. I'm sure Dr. Grumpy declined treating this patient and offered a referral to someone who could.
ReplyDelete"And does that mean that toilet paper is digital now too? Because fingers are digits, right?"
ReplyDeleteThis makes my brain hurt. So so much.
ReplyDeleteSometimes, stupidity should hurt.
ReplyDeleteHubby had a boss who famously told him to copy something, and then fax it because he should only fax a copy since they were required to keep the original on site.
ReplyDeleteMBee
I'm out of blank copy paper. could you fax me a blank sheet so that i can make some blank photocopies? thanks.
ReplyDeletePacker: It's kind of complicated for those of us from the classes of 1982 and 1999, too.
ReplyDeleteAnd the class of 1966 just hopes there is a grandchild around when you need them!
ReplyDeleteI see, that makes sense. Thanks!
ReplyDeleteLMAO!!!!!!
ReplyDelete