Friday, December 2, 2011

Front desk

Lady comes in, stands at counter.

Mary: "Hi, can I help you?"

Ms. Daughter: "Yeah, my Mom, Ida Behere, has an appointment with Dr. Grumpy today, and so I was coming to join her."

Mary: "Okay, but her appointment was over an hour ago. She's already done, and has left."

Ms. Daughter: "HOW COULD SHE DO THAT TO ME?!!!"

Mary: "I"m sorry. Maybe you should drive in with her next time?"

Ms. Daughter: "I demand you call my mother immediately and get her back here to repeat the appointment!"
at

13 comments:

  1. AnonymousDecember 2, 2011 at 7:40 AM

    LOL Did Mary start laughing?
    ~Francine

    ReplyDelete
  2. bobbieDecember 2, 2011 at 11:41 AM

    There is NOT enough $$ in the world for you to pay Mary adequately!

    ReplyDelete
  3. ndenunzDecember 2, 2011 at 12:00 PM

    Don't you have a time machine?

    ReplyDelete
  4. Li'l AzathothDecember 2, 2011 at 12:52 PM

    "My mom is SO selfish! First the gigolo last night, and now you!"

    ReplyDelete
  5. DonDecember 2, 2011 at 1:27 PM

    This leaves me wondering which of the two needs to be treated by you. Judging this as a non-medical person, the daughter sounds as if she is more in need...

    ReplyDelete
  6. MooseDecember 2, 2011 at 2:43 PM

    If I knew where your office was I'd send Mary one of the big foam bats I used to keep in my office.

    It's almost all foam [it's designed for toddlers] so it doesn't leave any marks when you hit, but it's firm enough that it stings just a little. I always found it useful for dealing with idjit programmers, I expect it'd be great for dealing with idjit patients, too.

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  7. Mike LooneyDecember 2, 2011 at 4:08 PM

    Are you sure you don't do IT tech support on the side?

    ReplyDelete
  8. Technically InsaneDecember 2, 2011 at 8:35 PM

    You know her mother did that on purpose to but that bossy daughter in her place.

    ReplyDelete
  9. AnonymousDecember 3, 2011 at 10:37 AM

    I think she should be your patient too.

    ReplyDelete
  10. TiredSidheDecember 3, 2011 at 11:21 AM

    If the mother is anything like my mother in law, she is telling the daughter that she is frail, unable to do a darn thing, and can't cope, all the while telling Dr. Grumpy that she runs marathons in her spare time and dances salsa every night.

    As a caregiver, that makes our job difficult, because they tell us what they want us to hear and tell the doctor what they need the doctor to hear.

    She probably wanted to discuss mother's issues with both her and the doctor to get on the same page.

    ReplyDelete
  11. AnonymousDecember 4, 2011 at 3:50 PM

    I had a pt in her 90's not long ago. Daughter was a former critical care nurse manager and had MPOA. When it was just the pt and me in the room, she seemed a little fuzzy about details but a hot ticket in general. As soon as the daughter came in, she spoke to her mom like she was an idiot. A slow, dim witted, deaf nuisance. And the pt started acting like one. It was so sad. Hopefully your pt is able to function independently enough that her daughters presence wasn't needed.

    ReplyDelete
  12. cliffintokyoDecember 5, 2011 at 4:34 AM

    Seems like a missed opportunity to me!
    Just calmly say that you are happy to do reruns if the patient makes a proper appointment, but only as a private consultant, so the patient's insurance will not pay for even one cent it!

    WV: cedgiess (said geese?)
    The golden egg layers perhaps?

    ReplyDelete
  13. TeeDecember 6, 2011 at 5:20 PM

    Mary needs a raise!

    ReplyDelete

So wadda you think?