Wednesday, October 5, 2011

Mary's desk, October 5, 2011

Mary: "Dr. Grumpy's office, this is Mary."

Ms. Newpatient: "Hi, I have an appointment for tomorrow, and have a question."

Mary: "Okay?"

Ms. Newpatient: "On your website it says you use Grumpyville Billing Service."

Mary: "Correct."

Ms. Newpatient: "You need to change that. I refuse to come in unless the doctor fires them immediately. They've turned me into collections for several other doctor's offices, and I'm tired of them doing that."
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13 comments:

  1. A Doc 2 BeOctober 5, 2011 at 4:51 PM

    Grumpy's Pro Bono at your service?

    ReplyDelete
  2. Sarah GlennOctober 5, 2011 at 4:57 PM

    Sounds like the patient needs to be fired before you see her...

    WV: destorks = using birth control?

    ReplyDelete
  3. AnonymousOctober 5, 2011 at 5:03 PM

    I guess you have a last minute opening for tomorrow?

    ReplyDelete
  4. MockingbirdOctober 5, 2011 at 6:00 PM

    Mary: "You might be a patient who would get on our nerves, so, don't come. I'm putting you down now as a refuse to come."

    ReplyDelete
  5. MockingbirdOctober 5, 2011 at 6:10 PM

    Dr.Grumpy, in 1970, my median nerve was severed in a car accident. I don't have any problem with it now, but why can't I play guitar like Eric Clapton???

    ReplyDelete
  6. Just MeOctober 5, 2011 at 6:40 PM

    I recommend cash up front with a self-bill option for her.

    ReplyDelete
  7. AnonymousOctober 5, 2011 at 8:20 PM

    I heard paying your bill works really well for not going to collections. But that could be just a rumor...

    ReplyDelete
  8. ThatgirlOctober 5, 2011 at 11:52 PM

    Because the problem is obviously with the billing company...

    ReplyDelete
  9. AnonymousOctober 6, 2011 at 4:18 PM

    So did she come in?

    ReplyDelete
  10. Grumpy, M.D.October 6, 2011 at 4:48 PM

    Hell, no.

    ReplyDelete
  11. AnonymousOctober 6, 2011 at 6:11 PM

    Did she refuse to come in because you refused to change your billing service, or did Mary tell her to take a long walk on a short pier?

    ReplyDelete
  12. StephOctober 6, 2011 at 7:22 PM

    I think he's just trying to get you to treat his narcissistic personality disorder.

    ReplyDelete
  13. DeidreOctober 7, 2011 at 4:34 PM

    Talk about a red flag.

    ReplyDelete

So wadda you think?