Wednesday, May 12, 2010

Kate's Desk

This story is absolutely true, as hard as it may be to believe. It happened roughly 10 years ago, when I had a secretary named Kate. I was reminded of it by a post a while back on Fast Food Pharmacy.


Kate: "Dr. Grumpy's office, this is Kate."

Mr. Collie: "Yeah, does Dr. Grumpy treat seizures?"

Kate: "Yes, he does."

Mr. Collie: "Then I'd like to make an appointment for my son."

Kate: "Okay, what's his insurance?"

Mr. Collie: "He doesn't have any, we'll pay cash."

Kate: "Okay, what's his name?"

Mr. Collie: "Wind. I guess, Wind Collie"

Kate: "Okay, and how old is Wind?"

Mr. Collie: "He's 7."

Kate: "Oh, I'm sorry, Dr. Grumpy doesn't see anyone under 18."

Mr. Collie: "Well it's, uh, more like he's an adult, because he's 49 in human years."

Kate: "WHAT! You mean he's a dog?"

Mr. Collie: "No. Ummm... Well, sort of, I mean... Yes."

Kate: "You'll need to take him to a vet, sir."

Mr. Collie: "I don't like our vet. Can't you guys just see him?"

Kate: "No, sir. We only treat people."

Mr. Collie: "That's ridiculous." (hangs up)


Kate quit 3 days later.

17 comments:

  1. heh heh. I think I would like taking care of a dog admitted for eeg monitoring. Especially compared to some of the human patients.

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  2. Well, it's only fair. My clients ask me about human medical problems all the time. I tell them they're the wrong species.

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  3. I'm a receptionist at a GP clinic and the local vet has mistakenly put our number as theirs.

    The first time somebody rang up for an appointment for their dog/cat/bird/fish/turtle/monkey/dinosaur was funny.

    Three weeks later, it's getting hard to keep my cool when I get yelled at for not squeezing in the above animals with the doctor.

    "They're a general practitioner, right, that means they see general problems"

    "Yes, ma'am, general *human* problems"

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  4. Poor Kate. No, sorry, poor dog.

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  5. Grumpy:

    Pros: They won't talk back.
    Cons: They might bite and/or leave presents in your exam room.

    Well, I guess since you have that already with some people, why add pets?

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  6. I am absolutely sure the dog would be you best and most pleasant patient - one you would truly look forward to seeing.

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  7. We had some crazy woman come haring into our vet hospital waiting room. She had just been bitten by a dog. Usually people coming in after something like that just want proof of rabies vax. This crazy lady starts yelling that she has to have a rabies shot RIGHT NOW. I explain that the human rabies shot is much different than a dog or a cat, not to mention that the one species of animal I am *not* allowed to work on is the human. She left in a huff.
    I next saw her out on a morning walk in the neighborhood wearing a big turkey hat on her head. Surprising, huh.

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  8. LOL!! Well there are sometimes a human formulation of a pet medication that is cheaper... but usually the vet recomends those...

    xx
    Jaxs

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  9. Perhaps this was his dog:

    http://www.msnbc.msn.com/id/35896305/ns/health-pet_health/

    FARMINGTON, N.M. - The patient was only slightly injured when he limped into a hospital in the northwest New Mexico city of Farmington.

    The only problem was, he was a dog.

    When the automatic doors at San Juan Regional Medical Center's emergency room slid open Saturday night, the pooch walked in, blood on his nose and paw, and a puncture hole in one leg.
    Story continues below ↓advertisement | your ad here

    Animal control officer Robin Loev responded to a call from the hospital and suspects the puncture wound was from the bite of another dog.

    Loev says the German shepherd mix appeared to be intelligent and calm — and knew enough to go to the right place.

    The animal was taken to the Farmington Animal Shelter and claimed by its owner.

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  10. "Kate quit 3 days later."

    You say that as if you are surprised. I know you have some strange folk to deal with, but I suspect you are better compensated for it than employees like Kate. (Yes it makes a difference.)

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  11. Veterinarian medications are much cheaper.

    As a side not, I once knew someone that had a vet friend that sewed up a really nasty injury from a circular saw. It worked in a pinch, but the final outcome wasn't what was anticipated.

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  12. I actually talked to one of the neurologists at my med school about my parents' dog who had seizures. Apparently dogs can't take phenytoin? Poor baby died of status. :-(

    My father was really bad at making sure he took his pheonbarb.

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  13. sometimes my big animal vet gives me better info for my ailments than my gp.

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  14. Excellent story. My patients are pretty awesome...except for when you need an EKG from a biting wiggly Dachshund or a blood pressure reading from an Evil Cat who just wants to scratch &/or eat the world...

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  15. Hee hee hee. Good story. I think some of us find crazy folks with crazy questions fascinating and others don't. I'm the former type and would probably enjoy most of Dr. Grumpy's callers.

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  16. So you never found out whether the dog's name was indicative of a need for Mr Bibbo's Blanket?

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  17. Must have watched that episode of Seinfeld when Kramer goes to the vet instead of the doctor...

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So wadda you think?