Annie: "Dr. Grumpy's office, this is Annie."
Mr. Tush: "I'm really not happy about this whole situation."
Annie: "Okay, what is..."
Mr. Tush: "Now they're telling me that my insurance may not cover the colonoscopy at all, and I can't afford this, so really don't want to go ahead with it."
Annie: "I think..."
Mr. Tush: "LISTEN TO ME! I'm not done yet. This is stupid. I'd never have agreed to go ahead with the colonoscopy except the doctor told me it was needed. I'm not going to pay for this and I want to cancel the whole thing. It's crazy that you people..."
Annie: "Sir..."
Mr. Tush: "NO! YOU LISTEN FOR A CHANGE. I didn't really want the colonoscopy, and now I find out it may not be covered, and..."
Annie: "LISTEN!"
Mr. Tush: "WHAT?"
Annie: "This is Dr. Grumpy's office. He doesn't do colonoscopies. You've called the wrong office."
Pause
Mr. Tush: "Well, shit. Sorry about that."
Click
After the colonoscopy, he should get his hearing checked.
ReplyDeleteAnnie gets the raise this time!
ReplyDeleteWrong end.
ReplyDeleteAt least he apologized.
ReplyDeleteDitto, Jono. At least he apologized in an efficacious and succinct manner.
ReplyDeleteWhat a pain in the butt...
ReplyDeleteverbal recto-cranial inversion...and Annie got him 'unstuck" with one simple sentence.
ReplyDeleteGold star for Annie.