So.
A guy shows up at 9:30 with a lady. She signs in on Pissy's sheet, and they sit down next to each other. After a few minutes Pissy's staff takes her back, and he sits out there reading a magazine.
In the meantime, Mary and I are waiting for my new patient at 10:00. At 10:15 we called it a no-show, and at 10:30 my 11:00 patient wandered in early. So I took her back and started the appointment.
At 10:40 the lady who was seeing Pissy leaves - by herself - and the guy who came in with her wanders up to the counter.
Mary: "Can I help you sir?"
Mr. Magazine: "Yeah, when will Dr. Grumpy be seeing me?"
Mary: "What time was your appointment?"
Mr. Magazine: "10:00."
Mary: "Sir, you didn't sign in... We didn't know you were here."
Mr. Magazine: "I would have said something sooner, but there was a good magazine article."
Mary: "I thought you were with that lady you came in with... I'll have the doctor squeeze you in over his lunch break..."
Mr. Magazine: "I'd just met her, in the hall outside your office. I wonder why she didn't sign in for me?"
Can I just say how much I appreciated reading that you are on time for your appointments and a 40 minute wait (or longer!) is not the norm? I wish you practiced near me. Or that I needed your specialty.
ReplyDeleteMust have been a really, really, really good article.
ReplyDeleteMaybe you ought to stop placing porn in your waiting room. I hear the articles are outstanding.
ReplyDeleteAnonymous ---- You probably don't want to need Dr. Grumpy's specialty!
ReplyDeleteI have people to take care of those things.
ReplyDeleteGood grief man, you take the appointment and when you are done you come back out and cut the article out of the magazine and take it with you. Not the reverse
ReplyDeletePacker, Life Coach to the Stars and those without any sense.
This happens to me a lot. Either I get so engrossed in the extremely stimulating reading material, or its being swallowed by the way too comfortable chairs, or the always wonderfully friendly and fulfilling banter with my fellow patients. Sigh....
ReplyDeleteGood on you for taking us when we screw up :-)
And you don't have any DumbNoMore in your sample cabinet, do you?
ReplyDelete"Doctor? I just met her!"
ReplyDeleteToo bad he didnt call in first..
ReplyDeleteGeorge: hello, i have a new patient appointment and i was wondering if i could just describe myself and when you see me, you could sign me in??
mary: i'm sorry, we have radioactive cats in the office supplied by squeeze your cat day vet-therapy and may have to ask you to find another neurologist
George; can the cats write? I just learned how to park my sports car and had to give up something...
I once went to court to change my name. I had an 8:30 court tim (which was the first of the morning), and I was there at 8:30. I sat in court waiting to be called up, until the courtroom emptied out (three hours later), and the judge said to the bailiff, "Any sign of that name change?" at which point I went up. Fortunately, I only took up less than five minutes of the judge's time, and I got my name changed that day. Unfortunately, I wasted three hours because I didn't go and tell the bailiff why I was there.
ReplyDelete